Enterprise Systems Engineer | IT Ops & Automation

Statistics New Zealand; Wellington; Hybrid; NZD 84,000 - 114,000; Full time

Benefits offered by this job

Sick leave 15 days

Employee Assistance Program (EAP)

Health benefits

Corporate rates

Study assistance

Social club

Job summary

Stats NZ, based in Wellington, is seeking a Systems Engineer to support end-user computing, Microsoft 365, identity and access management, collaboration platform administration, infrastructure maintenance, monitoring, incident response, service requests, and automation.

You will work with Technology Services to keep platforms available, secure, and responsive while resolving incidents and improving operations.

Qualifications

• Hands-on experience in technology support, systems administration, infrastructure, or a similar operational role.
• Practical understanding of Microsoft 365 and end-user computing environments, with ability to resolve common issues.
• Experience with core device support activities such as configuration, deployment, patching, or lifecycle tasks.
• Basic understanding of identity and access concepts, including user accounts, authentication, and secure access.
• Ability to troubleshoot methodically, take ownership of issues, and know when to seek support or escalate.
• Confidence following operational processes, guidance, and change controls while maintaining documentation.
• Interest in scripting and automation skills, preferably with PowerShell.

Responsibilities

• Administer and support end-user computing services, devices, and management platforms.
• Provide operational support for Microsoft 365 collaboration and productivity services.
• Support identity and access management services, including user access, authentication, and permissions.
• Administer, maintain, and monitor infrastructure and platform services.
• Respond to incidents, troubleshoot faults, restore services, and contribute to problem resolution.
• Fulfil service requests accurately within agreed service expectations.
• Use scripting and automation to reduce manual effort and improve consistency.
• Support the operation of security, compliance, and information protection controls.
• Maintain technical documentation, share knowledge, and contribute to service improvement.

Skills

End-user computing

Microsoft 365 support

Identity and access management

Infrastructure administration

Automation scripting

Monitoring and incident response

Tools

Microsoft Intune

Microsoft Entra ID

PowerShell

Job description

Stats NZ, based in Wellington, is seeking a Systems Engineer to support end-user computing, Microsoft 365, identity and access management, collaboration platform administration, infrastructure maintenance, monitoring, incident response, service requests, and automation.

You will work with Technology Services to keep platforms available, secure, and responsive while resolving incidents and improving operations.