Systems Engineer: Cloud, Identity & Windows Server

MAS - Medical Assurance Society; Wellington; On-site; NZD 100,000 - 130,000; Full time

Benefits offered by this job

Health and Life insurance

Income Protection Insurance

KiwiSaver 6%

Job summary

MAS - Medical Assurance Society seeks a Systems Engineer to provide expert support across our cloud environment and assist the IT Helpdesk with escalated issues. You will manage Microsoft 365, Intune, Entra ID and Windows Server technologies while contributing to wider Innovation and Digital initiatives.

Join a mutual NZ-based employer committed to Members and community, with a collaborative team culture, ongoing training, and a supportive benefits package including health and life insurance and

Qualifications

• Four+ years of experience supporting IT systems in an enterprise environment.
• Experience administering Microsoft 365 technologies (SharePoint / Intune / Exchange / Entra).
• Experience with Entra ID or Active Directory and Windows Server.
• Experience working within a change-controlled environment.
• Familiarity with Jira and Confluence.

Responsibilities

• Diagnosing and resolving hardware, software and network issues.
• Managing escalated Helpdesk incidents and keeping users informed.
• Identifying root causes and recommending technology or process improvements.
• Administering systems and applications to maintain appropriate user access.
• Completing software updates, monthly patching and device maintenance.
• Supporting endpoint hardware, networks and computing infrastructure.
• Maintaining accurate asset, system, user and process documentation.
• Contributing technical expertise to projects and wider business initiatives.
• Providing occasional after-hours support when required.

Skills

IT systems support

Endpoint hardware

Microsoft 365 admin

Entra ID / AD

Windows Server

Change control

Jira

Confluence

Problem solving

Work under pressure

Tools

Jira

Confluence

Job description

MAS - Medical Assurance Society seeks a Systems Engineer to provide expert support across our cloud environment and assist the IT Helpdesk with escalated issues. You will manage Microsoft 365, Intune, Entra ID and Windows Server technologies while contributing to wider Innovation and Digital initiatives.

Join a mutual NZ-based employer committed to Members and community, with a collaborative team culture, ongoing training, and a supportive benefits package including health and life insurance and