Supportive Housing Social Worker

Haines Attract for The Salvation Army; Auckland; Hybrid; NZD 68,000 - 102,000; Full time

Benefits offered by this job

Salvation Army leave

Counselling services

Flu vaccinations

Medical insurance (Southern Cross)

Discount card TSA

Free parking

Job summary

The Salvation Army in Auckland is seeking a qualified Housing Social Worker to deliver empathetic, professional support to individuals and whānau needing long‑term, sustainable accommodation. You will manage cases, arrange referrals, and connect clients with Salvation Army services to help them regain independence.

Applicants should have a recognised Social Work degree and full registration, be legally entitled to work in New Zealand, and demonstrate strong relationship building, cultural

Qualifications

• Proven social work experience of at least 2 years.
• Recognised Social Work Degree or equivalent.
• Fully registered with the Social Work Registration Board.
• Be legally entitled to work in New Zealand.
• Ability to understand and relate to people from diverse backgrounds and facing hardship, trauma, and/or mental unwellness.
• Strong written and oral communication skills.

Responsibilities

• Manage cases and referrals to internal and external services in line with client goals.
• Deliver professional, empathetic, and effective social work support.
• Promptly record client interactions and case notes.
• Connect clients with Salvation Army services to enhance their circumstances.
• Help clients find long‑term housing and sustainable neighbourhoods.

Skills

Social work

Relationship building

Cultural competency

Communication skills

Problem solving

Multicultural sensitivity

Education

Social Work degree

Tools

Microsoft Office 365

Teams

Outlook

Job description

• Enjoy plenty of variety, no two days are the same!
• Support individuals and families in urgent need of housing
• Play a pivotal role in Supporting the service whilst making a difference

The role of the qualified and registered Housing Social Worker position is to deliver a professional, empathetic, and effective service to people and families needing long term sustainable accommodation and advance the mission of The Salvation Army.

The successful candidate will practice social work frameworks, professional practice and reporting and should show acceptance, inclusion and genuine interest in people and validate their story and aspirations. Be able to listen, relate and affirm people in such a way that they are encouraged to examine their issues and create solutions that lead to sustained independence (passing knowledge and power to a person so they can regain independence). You will be responsible for managing cases and the referral of clients to internal and external services, in line with their goals, to deliver positive outcomes, ensure the set outcomes are being achieved and reporting aligns with practice, promptly record client interactions and case notes and Connect people to Salvation Army services (such as Community Ministries and Corps) that enhance their current circumstances and that meet individual needs.

With skills, planning and purposeful action, you will support people to find a home and neighbourhood in which they will build the future of Aotearoa. This is an exciting opportunity to join a hard-working team with a commitment to supporting whānau, and to work with a long-standing social service provider partnering with the community to tackle homelessness.

• Proven relevant Social Work experience of at least 2 years
• Holds a recognised Social Work Degree Qualification or equivalent
• Fully registered with the Social Work Registration Board
• Be legally entitled to work in New Zealand
• Strong relationship building
• Pervious or current experience in transitional housing would be advantageous
• Ability to understand and relate to people from diverse backgrounds and who are experiencing hardship, trauma and/or mental unwellness
• Role modelling commitment to engage and journey with people, providing support for personal responsibility and motivation to achieve own goals
• Maintains a high level of professional practice recognising the dignity, and individuality of clients
• Computer literate including Teams, Outlook and Office 365.
• Able to relate to people with sensitivity, care and patience
• Highly developed written and oral communication skills
• A strong understanding of, and a heart for, social justice issues
• Ability to work to targets and deadline
• Ability to work proactively, problem solve and meet multiple demands.
• Strong cultural competency, with the ability to work from a bicultural perspective

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7
• Free parking onsite

This a permanent full time role and the starting salary for this role is likely fall between $68,000 and $102,000 This role is covered by pay equity and the final remuneration will be dependent on the years of experience the preferred candidate brings to the role.

This role will be in a rotating on-call roster, which includes providing after-hours support as outlined in our On-Call Policy.

The Salvation Army is proud to be an equal opportunity employer andbelieves workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

Children's Worker Classification Statement (per Children's Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children's Worker roles or undergo an internal assessment for all other Salvation Army roles.