Clinical Operations Manager

Haines Attract for The Salvation Army; Auckland; Hybrid; NZD 113,000 - 130,000; Full time

Benefits offered by this job

Salvation Army leave

Free professional supervision & EAP

Subsidised flu vaccinations

Discount card

Job summary

The Salvation Army Auckland Bridge is seeking a dynamic Clinical Operations Manager to lead health professionals across multiple programmes in Auckland. The role focuses on operations and clinical leadership with a strong emphasis on quality, contracts, and community partnerships.

Based in Mt Eden, the role requires governance, HR oversight, and robust reporting to achieve service outcomes aligned with the Salvation Army mission.

Qualifications

• Degree and Full Registration in Addictions or related field i.e. Nursing, Social Work, Counselling or Psychology for at least 5 years.
• Proven experience in leadership of Residential and Community alcohol and other drug addiction services for at least 3 years.
• Strong leadership capabilities with a proven Human Resources background
• Effective communication skills, able to deliver professional presentations to diverse audiences.
• Able to work within the principles of the Te Tiriti o Waitangi and have the ability and confidence to build and strengthen partnerships with Mana Whenua and community networks.
• The ability to work as a team member while evidencing effective self-management and organisation.
• Be contract literate, able to deliver measurable outcomes within time frames.
• Contribute innovative solutions that support retention and expansion of contracts and funding.
• Strong administrative skills including significant computer skills and report writing
• Experience in facilitating groups and in case management in the Alcohol and Drug field.
• Empathy with the values and mission of The Salvation Army

Responsibilities

• Lead a team of health professionals and provide operations and clinical leadership across Mt Eden, Waitākere, Manukau Bridge and Manurewa respite services.
• Oversee contracts, performance metrics and reporting to funders.
• Build and sustain partnerships with Mana Whenua and community networks.
• Ensure service delivery within timeframes and measurable outcomes.
• Represent the service in internal and external stakeholder engagements.

Skills

Leadership

Communication

Team management

Report writing

Education

Degree and Full Registration in Addictions or related field

Tools

Computer skills

HR systems

Job description

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free Professional supervision and EAP services to support your wellbeing
• Subsidised flu vaccinations
• TSA discount card for discounts with various retailers such as Advantage Tyres, Noel Leeming, Place makers, Torpedo7, Repco, and Guthrie Bowron.

The Salvation Army Auckland Bridge

We are seeking the full-time services of a dynamic and experienced Clinical Operations Manager to lead a team of Health professionals. The position is based in Mt Eden, Auckland and involves providing operations and clinical leadership to our Mt Eden, Waitākere, Manukau Bridge programmes as well as our respite service based in Manurewa. The service is regional and has multiple contracts for delivery.

Our ideal candidate must have:

• Degree and Full Registration in Addictions or related field i.e. Nursing, Social Work, Counselling or Psychology for at least 5 years
• Proven experience in leadership of Residential and Community alcohol and other drug addiction services for at least 3 years.
• Strong leadership capabilities with a proven Human Resources background
• Effective communication skills, able to deliver professional presentations to diverse audiences.
• Able to work within the principles of the Te Tiritii o Waitangi and have the ability and confidence to build and strengthen partnerships with Mana Whenua and community networks.
• The ability to work as a team member while evidencing effective self-management and organisation.
• Be contract literate, able to deliver measurable outcomes within time frames.
• Contribute innovative solutions that support retention and expansion of contracts and funding.
• Strong administrative skills including significant computer skills and report writing
• Experience in facilitating groups and in case management in the Alcohol and Drug field.
• Empathy with the values and mission of The Salvation Army

Candidates should be adaptable, energetic, self-motivated, inclusive of all cultures and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent and hours worked will be 40 per week 08:00 – 16:30 with anon-call component as rostered.

The starting salary for this role is based on management experience within the Social Worker Pay Equity framework and will likely fall between $113,000 and $130,000.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.