Support Team Administrator (Permanent Full-Time)

Veterinaryfirst Limited; Waikato; On-site; NZD 55,000 - 75,000; Full time

Job summary

Petfirst + Farmfirst Veterinary is seeking a permanent full-time Support Team Administrator to help our clinics run smoothly from the Support Office in New Zealand. The role has expanded from part-time to permanent full-time and offers a stable career with an established nationwide network.

The successful applicant will handle creditor invoices, supplier memberships, supply chain administration and day-to-day accounting tasks with discretion and attention to detail.

Qualifications

• Experience in administration, including Accounts Payable and general operations.
• Proficiency with Microsoft Excel for data handling and reporting.
• Excellent organisation and attention to detail in fast-paced environments.
• Discretion and professionalism when handling confidential information.

Responsibilities

• Accurate processing of creditor invoices & reconciliation of monthly statements.
• Support the Petfirst Wellness Membership administration.
• Assist with Supply Chain administration.
• Accounting administration, including record keeping and day-to-day processing.

Skills

Administration

Attention to detail

Excel

Communication

Organisational skills

Discretion

Tools

Microsoft Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support Team Administrator (Permanent Full-Time)

You may have recently seen this role advertised as part time. Following a review and an increase in the scope of the position, we’re now looking for someone to join us on a permanent full-time basis.

It takes all sorts to make us great.

At Petfirst + Farmfirst Veterinary, we know our people are what make us different.

We're proudly 100% Kiwi owned, with 17 clinics across New Zealand and a Support Office that exists to help our clinics do what they do best – caring for animals, supporting customers and making a difference in their communities.

Behind every great clinic is a great Support Team. Our role is to help clinic operations run smoothly, so our teams can focus on doing their best work every day.

We're looking for someone who shares that passion.

If you enjoy being part of a close, open and communicative team where people share ideas, support each other and pitch in when the workload is high, we’d love to hear from you.

What It’s Like to Work in Our Support Team

Our Support Team works in a collaborative, solutions-focused way. We look after each other, communicate openly, share ideas and share the load during busy periods. We prioritise kindness, curiosity and continuous improvement, and we work hard to ensure our clinics feel supported and confident in how we partner with them.

We value clear communication, reliability, and a willingness to learn. Our culture is grounded in trust, respect, and making sure everyone has the tools and space they need to grow in their role. As our new Support Team Administrator, you’ll be joining a small team that genuinely cares about people and takes pride in delivering customer centric support to both our clinics and our wider Veterinaryfirst community.

Key Responsibilities

• Accurate processing of creditor invoices & reconciliation of monthly statements


• Support the Petfirst Wellness Membership administration


• Assist with Supply Chain administration


• Accounting administration, including accurate record keeping, follow-up and day-to-day processing support

What You’ll Bring

• Administration experience, ideally with exposure to both Accounts Payable and Supply Chain processes


• Confidence using Microsoft Excel


• Outstanding organisation skills and attention to detail


• Curiosity, initiative and a proactive mindset


• Discretion and professionalism when working with confidential information

About Us

At Petfirst + Farmfirst Veterinary, we’re more than just a veterinary practice. We’re a passionate community of animal lovers committed to making a positive difference for both animals and people. Our clinics, located across some of New Zealand’s most beautiful regions, are equipped with modern tools and technology to support our teams. But our real strength lies in our people. We believe work should be more than just a job - it should be a place where you can thrive, follow your passions, and find meaning in what you do every day.

We’re on a mission to create a community where pets flourish, and their owners feel confident in their ability to care for them. As a proudly Kiwi-owned group, we’re transforming the way we deliver veterinary care, combining great people with innovative technology to offer exceptional care. We’re equally dedicated to our team, providing a supportive environment where you can grow, develop your skills, and build a fulfilling career. Whether you’re passionate about making a difference for animals, people, or your colleagues, you’ll find a home with us.

Why Join Us

Be part of a values-led team that prioritises kindness, curiosity and collaboration. Grow your administrative capability in a supportive and hands-on environment. Play a key role in helping our Support Team deliver meaningful and impactful work. Join a friendly, community-minded veterinary group that supports both pet and farm families.