Practice Manager

PETVET Lower Hutt; New Zealand; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Leadership development

CPD opportunities

Training programs

Employee assistance program

Wellbeing services

Parental leave

Fitness Passport

Job summary

PETVET Lower Hutt is seeking a full-time Practice Manager to lead our talented team and support the ongoing success of our clinic serving Wellington and Wairarapa. You’ll oversee day-to-day operations, rostering, administration, stock control and facility needs, while supporting recruitment, onboarding and staff development.

We offer a purpose-built 400m² facility with veterinary services and a collaborative culture.

Qualifications

• Experience leading teams within veterinary, healthcare or customer-focused environments.
• Strong organisational and administrative skills with ability to manage multiple priorities.
• Proactive rostering, workflow management and team development.

Responsibilities

• Leading the day-to-day operations of the clinic.
• Managing rostering, administration, stock control and facility requirements.
• Supporting recruitment, onboarding and team development.
• Conducting team meetings, training initiatives and performance reviews.
• Driving engagement, wellbeing, health and safety initiatives.
• Working closely with leadership to achieve operational and financial goals.
• Fostering a culture focused on exceptional client and patient care.

Skills

People leadership

Team development

Communication

Organisational skills

Prioritisation

Tools

Rostering tools

Job description

Are you a seasoned Veterinary Nurse ready to step into leadership, or an experienced Practice Manager looking for your next challenge?

PETVET Lower Hutt has an exciting opportunity for a full-time Practice Manager to lead our talented team and support the continued success of our thriving clinic.

Our purpose-built 400m² facility provides both first opinion and referral services to the Wellington and Wairarapa regions. Equipped with advanced diagnostic and surgical facilities, including digital radiography, a spacious ultrasound suite, two sterile theatres and a non-sterile theatre, you’ll be leading a team committed to delivering exceptional patient care and client service.

We are a collaborative, supportive team that values professional growth, clinical excellence, and creating a positive workplace culture where people love coming to work.

What We’re Looking For

• A confident and approachable people leader who can motivate, mentor and support team performance


• Previous leadership or management experience within veterinary, healthcare or a customer-focused environment. Veterinary Nurse experience is ideal, but not essential


• Strong organisational and administrative skills with the ability to manage multiple priorities


• A proactive approach to rostering, workflow management and team development


• Excellent communication skills and the ability to build strong relationships with clients, team members and suppliers


• Commercial awareness and an interest in driving practice performance


• A hands-on attitude with a willingness to support the team wherever needed

The Role Includes

• Leading the day-to-day operations of the clinic


• Managing rostering, administration, stock control and facility requirements


• Supporting recruitment, onboarding and team development


• Conducting team meetings, training initiatives and performance reviews


• Driving engagement, wellbeing, health and safety initiatives


• Working closely with leadership to achieve operational and financial goals


• Fostering a culture focused on exceptional client and patient care

What’s on Offer?

• The opportunity to lead a supportive and passionate team committed to providing exceptional veterinary care


• Leadership development and CPD opportunities


• Free access to practical training programs through our purpose-built training facilities


• Access to our Employee Assistance Program and wellbeing services


• Additional paid parental leave and return-to-work bonus


• Health insurance after meeting service requirements


• Staff benefits and discounts, including Fitness Passport

If you’re passionate about leadership, developing people, and making a positive impact on both clients and their pets, we’d love to hear from you.