Support Services Scheduler – Part-Time (Fixed-Term)

Presbyterian Support Northern; Maungakiekie-Tāmaki; On-site; NZD 23,000 - 31,000; Part time

Benefits offered by this job

Boost Programme

Referral Bonus

Long Service Leave

KiwiSaver

Leave Purchasing

Wellbeing Support

Flu Vaccination

PSN Scholarship

Job summary

Presbyterian Support Northern is seeking a Customer Care Coordinator to manage rosters and coordinate scheduling for a seamless client service. This fixed-term role runs 16 hours per week with shifts on Wednesdays, Fridays, and Saturdays, based at the Penrose office with onsite parking and easy train access.

You will bring strong communication, organisation, and confidentiality skills, thriving in a fast-paced environment while working both independently and as part of a team.

Qualifications

• Proven experience in Customer Service or Call Centre roles.
• Excellent verbal and written communication skills
• Professional integrity e.g. confidentiality and privacy
• Ability to work independently but also part of a team
• Capability to prioritise and manage your time effectively, with well developed organisational skills
• Proven high level of competence in computer systems i.e. Microsoft suite

Responsibilities

• Create and manage support worker rosters to ensure coverage.
• Coordinate with internal team and address scheduling conflicts.
• Maintain compliance with policies and client requirements.

Skills

Customer service

Communication

Confidentiality

Teamwork

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Presbyterian Support Northern is seeking a Customer Care Coordinator to manage rosters and coordinate scheduling for a seamless client service. This fixed-term role runs 16 hours per week with shifts on Wednesdays, Fridays, and Saturdays, based at the Penrose office with onsite parking and easy train access.

You will bring strong communication, organisation, and confidentiality skills, thriving in a fast-paced environment while working both independently and as part of a team.