Superstar Chiropractic Assistant

Arise Chiropractic; Maungakiekie-Tāmaki; On-site; NZD 28,000 - 34,000; Part time

Job summary

Arise Chiropractic in Auckland is seeking a friendly Chiropractic Assistant to support patient experience and daily operations. You will welcome patients, manage appointments, assist the chiropractor, and help with patient education and care plans.

This is a part-time or casual, on-site role requiring initiative, teamwork and comfort with learning new systems. Bilingual in English and Mandarin would be a bonus; prior healthcare or reception experience is advantageous but attitude matters most.

Qualifications

• Is friendly, positive and naturally enjoys connecting with people
• Has excellent communication and interpersonal skills. Bilingual in English and Mandarin would be a bonus.
• Is organised, reliable and pays attention to detail
• Takes initiative rather than waiting to be told what to do
• Is comfortable learning new systems and technology
• Enjoys working in a team environment
• Is confident communicating with children, adults and families
• Has an interest in health, wellness and helping people
• Is willing to learn about Chiropractic and our approach to patient care
• Has a growth mindset and is always looking for ways to improve
• Is comfortable helping with both patient care and behind-the-scenes administration

Responsibilities

• Welcoming patients and creating a warm, friendly experience
• Managing appointments, phone calls, emails and patient enquiries
• Supporting the chiropractor during patient visits
• Assisting with patient education and care plans
• Processing payments and maintaining accurate patient records
• Keeping the practice organised, clean and welcoming
• Supporting practice administration and day-to-day operations
• Helping with community outreach, events and practice marketing
• Contributing ideas to improve our systems and patient experience
• Building genuine relationships with patients and families

Skills

People connection

Communication

Detail orientation

Team player

Initiative

Tech-savvy

Job description

About the Role

As a Chiropractic Assistant, you will be an important part of the patient experience and the smooth running of our practice.

Your role will include:

• Welcoming patients and creating a warm, friendly experience
• Managing appointments, phone calls, emails and patient enquiries
• Supporting the chiropractor during patient visits
• Assisting with patient education and care plans
• Processing payments and maintaining accurate patient records
• Keeping the practice organised, clean and welcoming
• Supporting practice administration and day-to-day operations
• Helping with community outreach, events and practice marketing
• Contributing ideas to improve our systems and patient experience
• Building genuine relationships with patients and families

This is a people-focused role where your personality, initiative and attitude are just as important as your administrative skills.

Our ideal candidate is someone who:

• Is friendly, positive and naturally enjoys connecting with people
• Has excellent communication and interpersonal skills. Bilingual in English and Mandarin would be a bonus.
• Is organised, reliable and pays attention to detail
• Takes initiative rather than waiting to be told what to do
• Is comfortable learning new systems and technology
• Enjoys working in a team environment
• Is confident communicating with children, adults and families
• Has an interest in health, wellness and helping people
• Is willing to learn about Chiropractic and our approach to patient care
• Has a growth mindset and is always looking for ways to improve
• Is comfortable helping with both patient care and behind-the-scenes administration

Previous experience in healthcare, reception, administration, customer service or a similar role would be an advantage, but attitude and cultural fit are more important to us.

This Role May Not Be For You If...

• You prefer to simply complete tasks without engaging with people
• You don't enjoy working as part of a team
• You are uncomfortable taking initiative or learning new things
• You don't enjoy a busy, people-oriented environment
• You are looking for a role with minimal interaction with patients

Why Join Arise Chiropractic?

At Arise, we want our team to grow together.

You will have the opportunity to:

• Work alongside a supportive and passionate healthcare team
• Develop valuable skills in healthcare, administration and patient communication
• Learn about Chiropractic and true wellness
• Be involved in practice growth, marketing and community outreach
• Contribute ideas and help shape the systems of a growing practice
• Build meaningful relationships with patients and their families
• Be part of a positive, family-oriented team culture

We believe that a great practice is built by great people—and we want every team member to play an important part in creating an exceptional experience for our patients.

Position

Position: Chiropractic Assistant
Location: Arise Chiropractic, Auckland
Employment: Part-time or Casual
Hours: 15-20 hours
Start date: As soon as possible

If you are a people person, team player and someone who takes pride in doing things well, we'd love to hear from you.