Chiropractic Patient Experience Specialist

Wheatcroft Chiropractic Ltd; Rolleston; On-site; NZD 45,000 - 65,000; Full time

Job summary

Proactive Chiropractic Care Rolleston is seeking a Chiropractic Assistant to enhance the patient journey with a warm welcome, clear communication and caring attentiveness in a busy, high-energy environment. You’ll manage appointment schedules, bookings and patient communications, support chiropractors with patient flow, handle accounts and payments, and help patients understand care plans and next steps.

Full training provided; no prior chiropractic experience required.

Qualifications

• Warm, confident and great with people.
• Highly organised with strong attention to detail.
• Clear and natural communicator.

Responsibilities

• Create a warm, welcoming experience for every patient.
• Help keep the practice running smoothly.
• Manage appointment schedules, bookings and patient communications.
• Support chiropractors to assist patient flow.
• Build genuine relationships with patients and families.
• Explain next steps in care to patients clearly.
• Guide patients through care plans and payment options.
• Manage patient accounts and payments accurately.
• Support the wider team to deliver an exceptional patient experience.

Skills

People skills

Organised

Communication

Team player

Tech-savvy

Tools

Practice management software

Billing systems

Job description

Proactive Chiropractic Care Rolleston is seeking a Chiropractic Assistant to enhance the patient journey with a warm welcome, clear communication and caring attentiveness in a busy, high-energy environment. You’ll manage appointment schedules, bookings and patient communications, support chiropractors with patient flow, handle accounts and payments, and help patients understand care plans and next steps.

Full training provided; no prior chiropractic experience required.