Student Enrolment & Experience Coordinator

New-Zealand-School-of-Tourism; Christchurch; Presencial; NZD 45 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Birthday leave

Extra leave for special events

No weekend shifts

Resumo da oferta

New Zealand School of Tourism in Christchurch is seeking a Student Administrator to ensure accurate enrolments and a smooth student experience with a student-centric approach. The role reports to the National Sales Manager and Administrative Team Lead.

You will handle enrolment paperwork, fee processing, CRM tasks, and general admin support while maintaining TEC compliance and strong stakeholder communication.

Qualificações

• Proven experience in customer service or administrative roles, preferably in the education sector.
• A background working in airline, travel and tourism environments is highly advantageous!
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal abilities.
• Solution focused approach to challenges.
• Commitment to a student-centric approach in all interactions.

Responsabilidades

• Student Enrolment processing - ensuring paperwork is completed and compliant with TEC rules and policies; Complete Studylink VOS; Ensure CRM process is completed
• Fee Collection Management – Public Trust accounts are created and up to date ; Manage student fees in a timely manner
• Team Collaboration – work with wider sales team ensuring support where needed
• General administration & Customer Support
• Compliance & Documentation – Maintain accurate records; Issue confirmation letters and invoices accurately

Conhecimentos

Customer service

Administrative skills

Education sector

Attention to detail

Communication

Student-centric mindset

CRM software

Ferramentas

CRM software

Descrição da oferta de emprego

New Zealand School of Tourism in Christchurch is seeking a Student Administrator to ensure accurate enrolments and a smooth student experience with a student-centric approach. The role reports to the National Sales Manager and Administrative Team Lead.

You will handle enrolment paperwork, fee processing, CRM tasks, and general admin support while maintaining TEC compliance and strong stakeholder communication.