Student Administrator

Yoobee College of Creative Innovation; Auckland; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Birthday leave / one day extra leave

Industry-leading campuses with latest技

Professional growth and development

Collaborative work culture

Job summary

Yoobee College of Creative Innovation seeks a Student Administrator to uphold excellent customer service and deliver an exceptional student experience by ensuring enrolments are processed accurately and efficiently. You will report to the National Sales Manager and Administrative Team Lead.

Role involves managing enrolments, fee administration, and collaboration with the sales team to support both domestic and international students in a fast-paced education environment.

Qualifications

• Must deliver accurate enrolment processing and responsive support.
• Experience managing compliance, documentation and fee administration.
• Strong organisational skills and clear communication in fast-paced education environments.

Responsibilities

• Student enrolment processing - ensure paperwork is complete and TEC compliant; complete Studylink VOS; ensure CRM processes.
• Fee collection management – manage student fees and keep Public Trust accounts up to date.
• Collaborate with wider sales team to provide support where needed.
• Assist domestic students with tuition applications and enquiries, and international students with diverse needs.
• Maintain accurate records and issue confirmation letters and invoices.

Skills

Customer service

Administrative support

Communication skills

Organisational skills

Student support

Education

Experience in education sector

Job description

YoobeeColleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun.

Making a difference to someone’s life by sharing your industry knowledge, experience and stories is incredibly exciting and rewarding. We work passionately to prepare our students’ to be ‘work ready, world ready’ for an industry we love . . and you can be a part of this.

Job Description

Location: Grafton, Auckland

Full-time | Permanent | On-site

As a Student Administrator, you will be responsible for upholding excellent customer service and delivering an exceptional student experience by ensuring that all student enrolments are processed both accurately and efficiently with a student-centric approach to all subsequent tasks. This role reports to the National Sales Manager and the Administrative Team Lead.

Key responsibilities include:

• Student Enrolment processing - ensuring paperwork is completed and compliant with TEC rules and policies; Complete Studylink VOS; Ensure CRM process is completed
• Fee Collection Management – Public Trust accounts are created and up to date ; Manage student fees in a timely manner
• Team Collaboration – work with wider sales team ensuring support where needed
• General administration & Customer Support. You will be assisting Domestic students with tuition applications and enquiries, and International students with a diverse range of needs
• Compliance & Documentation – Maintain accurate records; Issue confirmation letters and invoices accurately

Qualifications

About you:

You’re a detail-oriented Student Administrator with a strong focus on delivering an exceptional student experience through accurate enrolment processing and responsive support. Experienced in managing compliance, documentation, and fee administration, with a proven ability to work collaboratively across teams and support both domestic and international students. Known for strong organisational skills, clear communication, and a solution-focused, student-centric approach in fast-paced education environments.

You will have:

• Proven experience in customer service or administrative roles, preferably in the education sector.
• A background working in technology and creative environments
• Past experience in a role working with both domestic and international student needs - highly advantageous!
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal abilities.
• Solution focused approach to challenges.
• Commitment to a student-centric approach in all interactions.

Additional Information

Why work with us?

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun.

• Be a part of NZ’s Largest specialist creative & technology college
• Birthday leave / one day extra leave for special events
• Industry-leading campuses all equipped with the latest tech and equipment
• Rewarding opportunity to support students in their journey pursuing creative industries
• Strong commitment to your professional growth & development
• Work with the Campus Manager to see theCampus grow and be highly successful.
• A fun environment and an opportunity to stand out is all on offer with this role
• Great work culture that is highly collaborative and supportive

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.