Student Administrator

Elite Beauty School; Auckland; Hybrid; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Birthday leave

Additional leave for special events

Support for professional development

Job summary

Elite School of Beauty & Spa, a leading beauty industry training provider with NZ campuses, seeks a Student Administrator to manage enrolments and deliver exceptional student experience. You will ensure accurate processing, assist with enquiries, and support both domestic and international students.

Reporting to the National Sales Manager and Administrative Team Lead, the role emphasizes attention to detail, timely fee handling, and cross-team collaboration in a fast-paced educational

Qualifications

• Detail-oriented and able to manage enrolment processing accurately.
• Strong organisational skills and clear communication.
• Experience handling compliance, documentation, and fee administration.

Responsibilities

• Process student enrolments accurately and efficiently.
• Manage tuition fee administration and fee collection workflows.
• Collaborate with sales team and support domestic and international students.
• Provide general administration and customer support.
• Maintain accurate records and issue confirmations and invoices.

Skills

Attention to detail

Organisational skills

Communication skills

Customer service

Education

Experience in education sector

Job description

Elite School of Beauty & Spa is a leading training provider for the beauty industry with campuses in Auckland, Hamilton, Tauranga and Wellington. We pride ourselves on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun.

Job Description

As a Student Administrator, you will be responsible for upholding excellent customer service and delivering an exceptional student experience by ensuring that all student enrolments are processed both accurately and efficiently with a student-centric approach to all subsequent tasks. This role reports to the National Sales Manager and the Administrative Team Lead.

Key responsibilities include:

• Student Enrolment processing - ensuring paperwork is completed and compliant with TEC rules and policies; Complete Studylink VOS; Ensure CRM process is completed
• Fee Collection Management – Public Trust accounts are created and up to date ; Manage student fees in a timely manner
• Team Collaboration – work with wider sales team ensuring support where needed
• General administration & Customer Support. You will be assisting Domestic students with tuition applications and enquiries, and International students with a diverse range of needs
• Compliance & Documentation – Maintain accurate records; Issue confirmation letters and invoices accurately

Qualifications

About you:

You're a detail-oriented Student Administrator with a strong focus on delivering an exceptional student experience through accurate enrolment processing and responsive support. Experienced in managing compliance, documentation, and fee administration, with a proven ability to work collaboratively across teams and support both domestic and international students. Known for strong organisational skills, clear communication, and a solution-focused, student-centric approach in fast-paced education environments.

You will have:

• Proven experience in customer service or administrative roles, preferably in the education sector.
• A background working in technology and creative environments
• Past experience in a role working with both domestic and international student needs - highly advantageous!
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal abilities.
• Solution focused approach to challenges.
• Commitment to a student-centric approach in all interactions.

Additional Information

Why work with us?

• Be part of a leading training provider for the beauty industry
• Birthday leave / one day extra leave for special events
• Rewarding opportunity to support students in their journey pursuing creative industries
• Strong commitment to your professional growth & development
• Work with the Campus Manager to see theCampus grow and be highly successful.
• A fun environment and an opportunity to stand out is all on offer with this role
• Great work culture that is highly collaborative and supportive

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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