Student Administrator — Travel & Tourism Support

NZ School of Tourism; Christchurch; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Birthday leave

Leave for events

Growth opportunities

Job summary

NZ School of Tourism in New Zealand is seeking a Student Administrator to deliver an exceptional student experience by ensuring enrolments are processed accurately and efficiently with a student-centric approach. The role reports to the National Sales Manager and the Administrative Team Lead.

Key duties include enrolment processing, fee collection management, collaboration with the sales team, and general administration and customer support.

Qualifications

• Proven experience in customer service or administrative roles.
• Background in airline, travel and tourism is advantageous.
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal abilities.
• Student-centric approach in all interactions.

Responsibilities

• Process student enrolments accurately and efficiently.
• Manage fee collection and public trust accounts.
• Collaborate with sales team to provide support.
• Provide general administration and customer support.
• Maintain records and issue confirmations and invoices.

Skills

Customer service

Administrative skills

Attention to detail

Communication skills

Student-centric approach

Job description

NZ School of Tourism in New Zealand is seeking a Student Administrator to deliver an exceptional student experience by ensuring enrolments are processed accurately and efficiently with a student-centric approach. The role reports to the National Sales Manager and the Administrative Team Lead.

Key duties include enrolment processing, fee collection management, collaboration with the sales team, and general administration and customer support.