Strategic Technical Account Manager – Cloud & Security

Wiz; New Zealand; On-site; NZD 120,000 - 180,000; Full time

Job summary

Wiz in New Zealand is seeking a Technical Account Manager to drive adoption of the Wiz platform for enterprise customers. You will provide strategic and hands-on guidance, bridging customers with Product Management, Engineering and Support to ensure a seamless journey from onboarding to operationalization.

The role emphasizes deploying best practices, building trusted advisor relationships from practitioners to C-level, expanding Wiz usage, and measuring success with clear KPIs.

Qualifications

• 4+ years of experience in technical customer-facing roles.
• Bachelor's degree in Computer Science, Engineering, or similar field, or equivalent practical experience.
• Strong understanding of cloud services, architectures, and security best practices, with CSP-level certifications.
• Experience with container technologies (Docker, Kubernetes) and their associated security considerations.

Responsibilities

• Provide customers with expert deployment guidance and best practices.
• Serve as the primary Wiz liaison for technical questions or escalations.
• Develop trusted advisor relationships with customer stakeholders up to C-level focusing on adoption and retention.
• Help customers develop Success Plans with clear goals and KPIs.
• Measure and report KPI achievement to internal and external stakeholders.
• Advocate for customer needs across departments and inform about new Wiz features.

Skills

Customer-facing experience

Cloud security

Communication

Stakeholder engagement

Education

Bachelor's degree in CS/Engineering

Tools

Docker

Kubernetes

Job description

Wiz in New Zealand is seeking a Technical Account Manager to drive adoption of the Wiz platform for enterprise customers. You will provide strategic and hands-on guidance, bridging customers with Product Management, Engineering and Support to ensure a seamless journey from onboarding to operationalization.

The role emphasizes deploying best practices, building trusted advisor relationships from practitioners to C-level, expanding Wiz usage, and measuring success with clear KPIs.