Enterprise Cloud TAM - Strategic Tech Advisor (NZ)

Amazon Inc.

Auckland

On-site

NZD 120,000 - 180,000

Full time

4 days ago

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Job summary

Amazon Web Services New Zealand Limited is seeking a Technical Account Manager for Enterprise Support in Auckland. You will guide strategic customers in cloud adoption, architecture, and operational excellence, acting as a trusted technical advisor to maximize value from AWS services.

You'll collaborate with cross-functional teams to drive customer success and long-term relationships in New Zealand. The role requires 5+ years of technical engineering experience, and experience with AI systems,

Qualifications

5+ years of technical engineering experience.
Experience with operational parameters and troubleshooting across compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in distributed systems.
Experience working with or evaluating AI systems.

Responsibilities

Build solutions and provide technical guidance as a trusted advisor to keep AWS environments healthy while reducing cost and complexity.
Develop trusting relationships with customers at all levels and discuss incidents, trade-offs, and risk management.
Consult with stakeholders from developers to C-suite to drive cloud adoption strategies.
Collaborate with AWS Solutions Architects, Business Developers, Professional Services, and Sales to deliver comprehensive support.
Identify opportunities for customers to gain additional value from AWS through reviews of disruptions, metrics and pre-launch planning.