Strategic Lead, Communications Channels & Content

Ministry of Social Development; Wellington; On-site; NZD 143,000 - 178,000; Full time

Job summary

The Ministry of Social Development seeks a Manager to lead Communications Channels and Content in Wellington. You will steer a team delivering channels across websites, letters, emails and digital content to support day-to-day services.

You will set standards, use audience insights to shape strategy and lead high-quality content delivery with collaboration across the organisation. This role is office-based in National Office.

Qualifications

• Extensive senior communications leadership experience.
• Strong channels management and content delivery experience.
• Proven governance and improvement approaches across channels.
• Ability to use performance data and audience insights to shape strategy.
• Experience leading teams and building capability.
• Skilled in strategic planning, operational and financial management.
• Experience delivering clear, accessible written, visual and digital content.

Responsibilities

• Lead the channels and content function for Service Delivery Communications.
• Provide strategic and operational leadership across channels, advice and content.
• Ensure channels support day-to-day service delivery and evolve with audience needs.
• Drive innovative design, management and improvement of communications content.

Skills

Senior leadership

Channels management

Content development

Governance & standards

Data-informed decisions

Stakeholder engagement

Team leadership

Strategic planning

Education

Tertiary qualification in communications

Job description

The Ministry of Social Development seeks a Manager to lead Communications Channels and Content in Wellington. You will steer a team delivering channels across websites, letters, emails and digital content to support day-to-day services.

You will set standards, use audience insights to shape strategy and lead high-quality content delivery with collaboration across the organisation. This role is office-based in National Office.