Strategic Advisor, Service Design & Readiness

Ministry of Social Development; Wellington; On-site; NZD 79,000 - 96,000; Full time

Job summary

The Ministry of Social Development in Wellington is seeking an Advisor for Business Service Design and Readiness to help shape a major transformation of services for New Zealanders. You will work in a multidisciplinary team to deliver practical, customer-centred designs that are valuable and ready for delivery.

You'll operate in a strategic space, influencing decisions, connecting with stakeholders across MSD, and contributing to the Services for the Future program while meeting tight timelines

Qualifications

• Clear, succinct written and verbal communication skills, with the ability to adapt information for different audiences.
• Strong organisational and planning skills
• Proven ability to deliver at pace to tight timeframes in a complex environment
• Proven resilience with ambiguity
• Collaborate, contribute and work well within a team environment
• Ability to foster positive and co-operative working relationships with stakeholders
• Demonstrate initiative and commitment to the team’s programme and priorities
• Experience supporting projects, programmes, transformation initiatives in a complex organisation

Responsibilities

• Clear, succinct written and verbal communication skills, with the ability to adapt information for different audiences.
• Strong organisational and planning skills
• Proven ability to deliver at pace to tight timeframes in a complex environment
• Proven resilience with ambiguity
• Collaborate, contribute and work well within a team environment
• Ability to foster positive and co-operative working relationships with stakeholders
• Demonstrate initiative and commitment to the team’s programme and priorities
• Experience supporting projects, programmes, transformation initiatives in a complex organisation

Skills

Written communication

Verbal communication

Stakeholder collaboration

Organisational skills

Delivery at pace

Resilience

Team player

Initiative

Job description

The Ministry of Social Development in Wellington is seeking an Advisor for Business Service Design and Readiness to help shape a major transformation of services for New Zealanders. You will work in a multidisciplinary team to deliver practical, customer-centred designs that are valuable and ready for delivery.

You'll operate in a strategic space, influencing decisions, connecting with stakeholders across MSD, and contributing to the Services for the Future program while meeting tight timelines