Strategic Service Design & Readiness Advisor

Public Service; Wellington; Hybrid; NZD 79,000 - 96,000; Part time

Job summary

The Ministry of Social Development in Wellington is seeking an Advisor to join the Business Service Design and Readiness team. This permanent/ fixed term or secondment opportunity sits at the National Office and focuses on shaping customer-centred service delivery within a major transformation programme.

You will work across strategy documents, provide practical guidance, and influence decisions while collaborating with programme teams and stakeholders to keep activity aligned and on track.

Qualifications

• Clear, succinct written and verbal communication skills, adaptable for different audiences.
• Strong organisational and planning skills.
• Ability to deliver at pace to tight timeframes in a complex environment.
• Proven resilience with ambiguity.
• Collaborate, contribute and work well within a team environment.

Responsibilities

• Support the Business Service Design and Readiness teams in delivering customer-centred solutions.
• Influence transformation decisions and contribute to strategic documents.
• Collaborate with programme teams and stakeholders to align activity and resolve delivery issues.

Skills

Clear written and verbal communication

Organisational and planning skills

Deliver at pace in complex environment

Collaboration with stakeholders

Job description

The Ministry of Social Development in Wellington is seeking an Advisor to join the Business Service Design and Readiness team. This permanent/ fixed term or secondment opportunity sits at the National Office and focuses on shaping customer-centred service delivery within a major transformation programme.

You will work across strategy documents, provide practical guidance, and influence decisions while collaborating with programme teams and stakeholders to keep activity aligned and on track.