Senior Advisor, Transformation & Service Design

Ministry of Social Development; Wellington; On-site; NZD 104,000 - 126,000; Full time

Job summary

The Ministry of Social Development in Wellington is seeking a Senior Advisor to drive the Business Service Design and Readiness workstream. You will shape practical, customer-centered design and advise on strategic direction across MSD’s Transformation Programme.

In this fast-paced role you will lead and contribute to strategic documents, engage stakeholders at all levels, and help deliver evidence-informed decisions aligned to MSD's future services.

Qualifications

• Experience developing strategic documents at pace.
• Ability to provide clear written and verbal guidance.
• Experience influencing without authority in a complex environment.

Responsibilities

• Support the Business Service Design & Readiness teams with strategic direction.
• Lead and contribute to multi‑item work plans with tight deadlines.
• Engage stakeholders across MSD and partners to align activities and decisions.
• Coach and develop junior staff, ensuring high‑quality written outputs.

Skills

Strategic advisory

Stakeholder engagement

Written and verbal communication

Leadership and mentoring

Programme management

Job description

The Ministry of Social Development in Wellington is seeking a Senior Advisor to drive the Business Service Design and Readiness workstream. You will shape practical, customer-centered design and advise on strategic direction across MSD’s Transformation Programme.

In this fast-paced role you will lead and contribute to strategic documents, engage stakeholders at all levels, and help deliver evidence-informed decisions aligned to MSD's future services.