Store Sales Support Leader - Customer Experience

The Warehouse; Paraparaumu; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Staff discounts

Birthday off (paid)

Long service leave

Parental leave - 26 weeks paid

Jury service paid

Career opportunities

Job summary

The Warehouse in New Zealand is seeking a Sales Support Manager to lead front-end store operations and deliver exceptional customer experiences. You will oversee checkouts, customer service, loss prevention, and operations, and inspire a team of motivated colleagues to excel in a fast-paced retail environment.

Join a brand known for community impact and great benefits, with opportunities for growth and development.

Qualifications

• Proven experience leading and developing teams.
• Strong communication and organisational skills.
• Good understanding of cash handling and checkout processes.
• Ability to interpret plans and execute them effectively.
• Positive, can-do attitude and thrive in a fast-paced environment.

Responsibilities

• Lead front-end store operations and deliver an exceptional customer experience.
• Oversee checkouts, customer service, loss prevention, and operational processes.
• Inspire and develop a high-performing team.

Skills

Team leadership

Communication

Cash handling

Checkout processes

Plan interpretation

Positive attitude

Job description

The Warehouse in New Zealand is seeking a Sales Support Manager to lead front-end store operations and deliver exceptional customer experiences. You will oversee checkouts, customer service, loss prevention, and operations, and inspire a team of motivated colleagues to excel in a fast-paced retail environment.

Join a brand known for community impact and great benefits, with opportunities for growth and development.