Sales Support Manager - The Warehouse, Silverdale

The Warehouse; Hibiscus Coast; On-site; NZD 55,000 - 75,000; Full time

Job summary

The Warehouse is seeking a Sales Support Manager for our Auckland store. You will lead a team to deliver outstanding customer service, oversee front-end operations, and drive store performance in a fast-paced retail environment.

You will be responsible for ensuring smooth checkout processes, maintaining loss prevention measures, and motivating staff to achieve daily targets while delivering a positive community impact.

Qualifications

• Big box retail experience with prior team management.
• Self-driven, confident leader with strong communication.
• Understanding of cash and checkout procedures and product services.

Responsibilities

• Overseeing checkouts and ensuring loss prevention measures.
• Leading a team of professionals to deliver excellent results.
• Inspiring and motivating the team to perform at their best every day.

Skills

Leadership

Communication skills

Customer service

Cash handling

Job description

Company Description

Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way!

Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet.

Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

Job Description

As our Sales Support Manager in this store, you'll be at the heart of our mission to provide top-notch customer service and drive business success.

As a vital member of our store management crew your role will be crucial in keeping our operations at the front end of the store running smoothly from overseeing checkouts to ensuring loss prevention measures are in place. In short you are the glue that holds it all together.

Leading a fantastic team of dedicated professionals you'll inspire and motivate them to enjoy what they do and work collaboratively to continue to make a difference to the community and to deliver their best every day!

You must have valid right to work in New Zealand for this role, we also do not offer sponsorship for this role.

Qualifications

Note ideally we need someone that has big box retail experience, that has managed teams previously.

To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team.

You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively.

What do you need to succeed? A can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service.

If you've got that spark, we want to hear from you!

Additional Information

Join us at The Warehouse – where every day is an opportunity to make a difference.