Sales Support Manager - The Warehouse, Silverdale

CGR Services; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

The Warehouse is seeking a Sales Support Manager in Silverdale, Auckland, New Zealand. You will lead a dedicated team to ensure efficient checkout operations, strong loss prevention, and outstanding customer service.

As the glue of store activities, you will drive performance, coach staff, and deliver the company’s service standards daily in a busy, big-box retail environment.

Qualifications

• Experience leading teams in a retail environment.
• Strong communication skills and customer service focus.
• Good understanding of cash handling and checkout procedures.

Responsibilities

• Oversee front-end checkout operations and loss prevention measures.
• Lead and motivate a team to deliver high performance and exceptional service.
• Collaborate with store management to ensure smooth daily operations.

Skills

Leadership

Communication

Cash handling

Team management

Job description

As our Sales Support Manager in this store, you'll be at the heart of our mission to provide top-notch customer service and drive business success.

As a vital member of our store management crew your role will be crucial in keeping our operations at the front end of the store running smoothly from overseeing checkouts to ensuring loss prevention measures are in place. In short you are the glue that holds it all together.

Leading a fantastic team of dedicated professionals you'll inspire and motivate them to enjoy what they do and work collaboratively to continue to make a difference to the community and to deliver their best every day!

You must have valid right to work in New Zealand for this role, we also do not offer sponsorship for this role.

Qualifications

Note ideally we need someone that has big box retail experience, that has managed teams previously.

To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team.

You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively.

What do you need to succeed? A can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service.

Join us at The Warehouse – where every day is an opportunity to make a difference.

Sales Support Manager - The Warehouse, Silverdale Silverdale, Auckland, New Zealand