Retail Sales Support Manager: Lead Team & Service

The Warehouse Group; Hibiscus Coast; On-site; NZD 70,000 - 95,000; Full time

Job summary

The Warehouse Group is seeking a Sales Support Manager for the Silverdale store, Auckland region. You will oversee checkout operations, lead a team of professionals, and drive customer service excellence to support business success.

Ideal candidates bring strong leadership and a track record of delivering high performance, with a passion for community-focused retail and achieving store goals in a dynamic environment.

Qualifications

• Experience in big-box retail and proven team leadership.

Responsibilities

• Oversee front-end store operations including checkouts and customer service excellence.
• Implement loss-prevention measures and ensure cash handling procedures are followed.
• Lead, inspire and manage a team of dedicated professionals to deliver high performance and great results.

Job description

The Warehouse Group is seeking a Sales Support Manager for the Silverdale store, Auckland region. You will oversee checkout operations, lead a team of professionals, and drive customer service excellence to support business success.

Ideal candidates bring strong leadership and a track record of delivering high performance, with a passion for community-focused retail and achieving store goals in a dynamic environment.