Customer Experience Lead — Sales & Front-End Ops

The Warehouse Group; Wellington; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Career opportunities

Paid birthday off

Staff discounts

Long Service leave

Fully paid parental leave

Paid Jury Service

Lifestyle Leave

Job summary

The Warehouse Group is seeking a Sales Support Manager in Wellington. This hands-on leadership role focuses on leading front-end operations and delivering exceptional customer service.

The ideal candidate will have proven team leadership experience, strong communication skills, and the ability to thrive in a fast-paced retail environment. Join us and benefit from staff discounts, career opportunities, and more!

Qualifications

• Proven experience leading and developing teams.
• Strong communication and organizational skills.
• Good understanding of cash handling and checkout processes.
• Ability to interpret plans and execute them effectively.
• A positive, can-do attitude in a fast-paced environment.

Responsibilities

• Lead the front-end operations of the store and ensure smooth operations.
• Oversee checkouts, customer service, and support loss prevention.
• Inspire and lead a team, fostering a positive culture.

Skills

Leadership

Communication

Organizational Skills

Cash Handling

Positive Attitude

Job description

The Warehouse Group is seeking a Sales Support Manager in Wellington. This hands-on leadership role focuses on leading front-end operations and delivering exceptional customer service.

The ideal candidate will have proven team leadership experience, strong communication skills, and the ability to thrive in a fast-paced retail environment. Join us and benefit from staff discounts, career opportunities, and more!