Store Customer Experience Specialist

Woolworths Group; Amberley; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group NZ is seeking friendly, customer‑focused team members to deliver exceptional service on the shop floor in Canterbury. You’ll engage customers, assist with inquiries, and help maintain a welcoming, well presented store that supports everyday shopping.

In this role you’ll collaborate with colleagues to support daily operations, manage stock and price accuracy, process deliveries, and uphold safety and compliance while contributing to our diverse, inclusive culture and our mission

Qualifications

• Customer-centric service mindset and a proactive approach to guest needs.
• Strong communication and interpersonal skills for effective engagement.
• Uphold integrity and professionalism in all store interactions.
• Attention to detail and proactive issue escalation when required.

Responsibilities

• Provide excellent customer service to enhance the overall shopping experience.
• Support daily store operations by assisting customer needs.
• Maintain strong store presentation to achieve high customer satisfaction.
• Collaborate with team to ensure smooth daily operations and safety.
• Uphold safety protocols and comply with company policies.

Skills

Customer-Centric Focus

Interpersonal Skills

Integrity & Professionalism

Detail-Oriented & Proactive

Job description

Woolworths Group NZ is seeking friendly, customer‑focused team members to deliver exceptional service on the shop floor in Canterbury. You’ll engage customers, assist with inquiries, and help maintain a welcoming, well presented store that supports everyday shopping.

In this role you’ll collaborate with colleagues to support daily operations, manage stock and price accuracy, process deliveries, and uphold safety and compliance while contributing to our diverse, inclusive culture and our mission