Store Manager & Customer Experience Leader

Kiwibank; New Zealand; On-site; NZD 39,000 - 48,000; Full time

Job summary

Maruti Solution Limited seeks a responsible Store Manager for its Otorohanga store in the Waikato region. You will oversee day-to-day operations, ensure excellent customer service, and maintain high standards of presentation and profitability.

The role requires leading a team, planning stock, and enforcing health and safety and food hygiene standards. The position involves managing budgets, scheduling staff, and implementing marketing initiatives to drive sales and store performance.

Qualifications

• Minimum 1 year relevant experience or Level 5 qualification.
• Retail or food operations experience is advantageous.

Responsibilities

• Manage daily store operations to ensure efficient service, smooth workflows, and profitability.
• Plan and maintain product range, stock levels, and service standards in line with customer needs.
• Recruit, train, schedule and supervise staff while monitoring performance to ensure high service quality.
• Ensure compliance with health and safety regulations and food hygiene standards.
• Oversee inventory management, including ordering and restocking to maintain fresh products.

Skills

Leadership

Customer service

Team management

Problem solving

Education

Level 5 qualification

Job description

Maruti Solution Limited seeks a responsible Store Manager for its Otorohanga store in the Waikato region. You will oversee day-to-day operations, ensure excellent customer service, and maintain high standards of presentation and profitability.

The role requires leading a team, planning stock, and enforcing health and safety and food hygiene standards. The position involves managing budgets, scheduling staff, and implementing marketing initiatives to drive sales and store performance.