Area Manager - Multi-Store Retail Leadership, Auckland (Car)

The Athlete'S Foot Australia & New Zealand; Auckland; Presencial; NZD 60.000 - 90.000; Tempo integral

Resumo da vaga

Busy Indian Grocery Store in New Lynn is seeking a Store Manager to drive profitable day-to-day operations, uphold service standards and ensure health and safety compliance.

You will lead a team, manage inventory and vendor relations, and implement strategies to maximize sales while maintaining high customer satisfaction.

Responsabilidades

• Oversee day-to-day store operations to ensure smooth functioning.
• Manage inventory, stock levels, ordering, and product mix.
• Uphold high standards of customer service and resolve complex queries.
• Lead, supervise, hire, on-board, schedule, and develop staff.
• Set performance expectations and provide coaching.
• Formulate purchasing, pricing, and promotional strategies.
• Manage store budgets, analyze sales reports, and control costs.
• Ensure health and safety compliance and record-keeping.
• Coordinate in-store promotions and visual merchandising.
• Conduct regular team meetings and communicate goals.

Conhecimentos

Leadership

Team supervision

Customer service

Inventory management

Budgeting & cost control

Hiring & training

Descrição da vaga

Busy Indian Grocery Store in New Lynn requires a Store Manager. The Store Manager ensures that store operates efficiently and profitably. The role is responsible for the business performance of the store, as well as maintaining high standards of service, and health and safety.

Overseeing and coordinating the complete day-to-day operations of the store to ensure smooth and efficient functioning.

Managing inventory and stock levels, ensuring accurate stock control, timely reordering, and an optimal product mix to meet customer needs and avoid overstock or shortages

Upholding high standards of customer service, resolving complex queries, handling complaints, and ensuring customer satisfaction is consistently achieved.

Leading, supervising and mentoring a team of staff, including hiring, on-boarding, scheduling, performance evaluation and ongoing training and development.

Establish clear performance expectations and KPls for the team, providing regular feedback, coaching and fostering a culture of accountability and excellence.

Formulating and implementing purchasing, pricing and marketing strategies to promote the store's foods and services and maximize sales.

Managing stores budgets and financial operations, including tracking sales performance, analyzing reports, controlling costs, and maximizing profitability.

Maintaining accurate and up-to-date records of inventory, payroll and financial transactions.

Ensuring full compliance with occupational health and safety standards, employment law, and internal policies and procedures.

Implementing effective visual merchandising and coordinating in-store promotions, advertising campaigns and seasonal displays.

Conducting regular team meetings and briefings to communicate store goals, promotions, and policy updates.

Monitoring competitor activities, industry trends, and customer preferences to inform strategic decisions and adapt store operations accordingly.

Driving a positive, inclusive and high-performing team environment, encouraging collaborations, recognition, and employee engagement.

Taking full ownership of achieving and exceeding sales targets, while contributing to the broader strategic goals of the company.

Other duties