Community Support Worker

Placements24; Canterbury; On-site; NZD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team

Job summary

Placements24 is seeking a compassionate Community Support Worker to assist individuals and families in Queenstown. This hands-on role involves understanding client needs, connecting them with resources, and providing practical help to enhance wellbeing within the community.

The position emphasizes empathy, patience, and a strong commitment to serving the Eastern Cape community while collaborating with local service providers to ensure comprehensive care.

Qualifications

• Experience in social work, community services, or related support role is desirable.
• Ability to communicate effectively with diverse individuals.
• Empathy, patience, and a non-judgmental approach to client support.
• Strong organizational skills and ability to manage caseloads.
• Knowledge of local community resources and services.

Responsibilities

• Provide direct support and assistance to clients with sensitivity and respect.
• Conduct client assessments to identify needs and pathways to support.
• Connect clients with community resources, services, and programs.
• Offer emotional support and build trusting relationships with clients.
• Maintain accurate and confidential client records and case notes.
• Collaborate with other service providers to ensure comprehensive care.

Skills

Empathy

Interpersonal skills

Organizational skills

Caseload management

Job description

About the Role

Our client, a dedicated non-profit organization providing essential services within Queenstown , is actively seeking a compassionate and reliable Community Support Worker . This role is fundamental to delivering direct assistance and support to individuals and families facing various challenges within the community. You will work closely with clients to understand their needs, connect them with resources, and provide practical help to improve their well‑being. This is a hands‑on position requiring empathy, patience, and a strong commitment to serving the needs of the Eastern Cape community.

Key Responsibilities

• Provide direct support and assistance to clients, addressing their immediate needs with sensitivity and respect.
• Conduct client assessments to identify specific needs, challenges, and potential pathways to support.
• Connect clients with appropriate community resources, services, and programs.
• Offer emotional support and encouragement, building trusting relationships with clients.
• Maintain accurate and confidential client records and case notes.
• Collaborate with other service providers and community organizations to ensure comprehensive client care.

Requirements

• Previous experience in social work, community services, or a related support role is highly desirable.
• Excellent interpersonal skills and the ability to communicate effectively with diverse individuals.
• Empathy, patience, and a non-judgmental approach to client support.
• Strong organizational skills and the ability to manage caseloads effectively.
• Knowledge of local community resources and support services in Queenstown .
• A commitment to the mission of our client and a desire to serve the community.

Benefits

• Competitive annual salary and benefits.
• Opportunity to make a direct and positive impact on individuals' lives.
• Work within a supportive and collaborative team environment.
• Training and professional development opportunities in community support.
• A chance to contribute meaningfully to the well‑being of the Eastern Cape community.