SME Client Partner — Hybrid

Aon plc; New Plymouth; Ibrido; NZD 70.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and Life Insurance

Hybrid working arrangements

Employee Assistance Programme (EAP)

Descrizione del lavoro

Aon plc is seeking an SME Client Executive to deliver outstanding client service across our SME portfolio in New Zealand. You will own a SME client portfolio, promote services, manage risk, and collaborate with the wider team to provide tailored insurance solutions.

You will build strong client relationships, lead renewal discussions, and work with Claims and ABS to ensure smooth support. Hybrid work options are available, with a commitment to inclusion and continuous improvement.

Competenze

• Excellent client-focused service and relationship-building skills.
• Clear, professional communication to explain insurance concepts.
• Collaborative approach within a regional team across Claims, ABS and internal colleagues.
• Interest in business and risk, with ability to map client needs to solutions.
• Proactive problem-solving and data-driven improvement mindset.
• Resilience and adaptability under pressure and change.

Mansioni

• Manage the end-to-end client journey, coordinating with Claims and ABS for timely support.
• Lead renewal and mid-term discussions to ensure advice is accurate and aligned with client needs.
• Contribute to client planning alongside Client Directors/Managers.
• Optimize systems and processes to drive efficiency, scalability and compliance.
• Champion continuous improvement using data insights and best practices to deliver high-quality outcomes.

Conoscenze

Client-first

Communication skills

Collaboration

Commercial awareness

Problem solving

Resilience & adaptability

Formazione

L5 Fire and General Qualification

Descrizione del lavoro

Aon plc is seeking an SME Client Executive to deliver outstanding client service across our SME portfolio in New Zealand. You will own a SME client portfolio, promote services, manage risk, and collaborate with the wider team to provide tailored insurance solutions.

You will build strong client relationships, lead renewal discussions, and work with Claims and ABS to ensure smooth support. Hybrid work options are available, with a commitment to inclusion and continuous improvement.