Service Manager - Lower Hutt

Spectrum Care; Lower Hutt; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Car & fuel card

Hybrid work arrangement

On-call stipend $10/h

Job summary

Spectrum Care in Petone, Lower Hutt, is seeking a Service Manager to join our supportive team. The role involves recruiting and managing support workers, building strong relationships with disabled people and their whānau, and leading initiatives to improve our services.

This is a full-time role with hybrid work options and occasional evening commitments. There is also an on-call component, currently once every 6 weeks, paid at $10 per hour for non-office hours.

Qualifications

• Experience in health, disability or social services supportive roles.
• Experience leading teams delivering high-quality support.
• HR and budget management experience.
• Full NZ Driver's License (essential)

Responsibilities

• Recruit and manage support workers.
• Form strong relationships with disabled people and whānau to tailor services.
• Lead initiatives to improve the quality and quantity of services offered.
• May include occasional evening appointments and on-call shifts, with regional coverage.

Skills

Team leadership

Budget management

HR management

Job description

Is your management style friendly and supportive? Are you organised yet able to flex to what the day brings? Do you want to help disabled people live great lives? Come and join our friendly team!

• Full-Time - 40 hours per week
• Petone, Lower Hutt location
• There is opportunity to work from home some of the time.
• A car and fuel card is provided, with the car being available for personal use.
• There is also an on-call component covering non-office hours, which is currently once every 6 weeks, for one week, which is paid at $10 an hour during non-office hours.

Spectrum Care provides support for people with intellectual disabilities and their whānau. We're currently searching for a Service Manager to join our small team based in Petone. The successful applicant will work within a small but strong team of 7 welcoming and supportive managers, mainly based in our office in Petone but working throughout Wellington, the Hutt Valley and Porirua. There is opportunity to work from home some of the time, and a car and fuel card is provided, with the car being available for personal use.

Reporting to the Regional Manager, the Service Manager is responsible for the recruitment and management of support workers, and forming good relationships with disabled people and their families so we can better suit their needs. They also imagine and lead the development of initiatives that improve the quality and quantity of services we offer. We currently support people under Residential contracts, Supported Independent Living (SIL) contracts, Respite contracts and Vocational contracts. Service Managers normally work office hours, but do need to have some flexibility, as occasionally they may need to attend evening appointments. There is also an on-call component covering non-office hours, which is currently once every 6 weeks, for one week, which is paid at $10 an hour during non-office hours. During this time you need to be available to staff across the region who may need to phone you for guidance, and very occasionally you will need to attend in person.

For the right person, this will be a demanding but exciting, evolving role, allowing you to operate at the forefront of good practice within the sector. We want to assist disabled people live good lives, working closely with them and their whānau, with our actions underpinned by Enabling Good Lives principles. You will need to be both agile and organised, ready to get routine work completed but also flex to meet whatever challenge each day brings. This isn't easy work, and we are not perfect, but we are trying hard to be what disabled people need from us. Certainly, this role comes with both joy and challenges, and very few dull moments!

Preferred:

• A background working in the health, disability or social services sector and understanding of intellectual disability and/or mental health support needs
• Experience in leading teams to deliver great support
• Demonstrated human resource and budget management skills
• Full NZ Driver's License (essential)

The Spectrum Group is dedicated to fostering a diverse and inclusive workforce that reflects the communities we serve. We actively encourage and support applications from individuals with diverse backgrounds, including those with disabilities, neurodivergent individuals.