Service Manager: Lead Agriculture & Construction Service

Brandt Group of Companies; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Excellent team culture

Ongoing training & development

Promotional opportunities across Brand

Family-friendly & flexible workplace

Job summary

Brandt Group of Companies in Hamilton is seeking a Service Manager to lead the Service Department for agricultural and construction equipment. You will drive customer service, optimize operations, and mentor team members to achieve high performance.

The role emphasizes strong leadership, effective communication, sound mechanical knowledge and a focus on delivering value to customers. A friendly, professional environment supports growth and development.

Qualifications

• Excellent time management and communication skills.
• Sound mechanical knowledge and problem solving abilities.
• Experience in operations or service leadership is beneficial.

Responsibilities

• Lead day-to-day operations of the Service Department to ensure excellent customer service and operational efficiency.
• Develop and enforce Service Department processes to satisfy internal and external customers.
• Set annual Service Department goals and budgets aligned with organizational objectives.
• Coordinate scheduling, review work orders, and ensure proper billing accuracy.

Skills

Strong communication

Time management

Mechanical knowledge

People leadership

Customer service

Job description

Brandt Group of Companies in Hamilton is seeking a Service Manager to lead the Service Department for agricultural and construction equipment. You will drive customer service, optimize operations, and mentor team members to achieve high performance.

The role emphasizes strong leadership, effective communication, sound mechanical knowledge and a focus on delivering value to customers. A friendly, professional environment supports growth and development.