Service Manager at CCS Disability Action

CCS Disability Action; Christchurch; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Exclusive discounts

Free access to the Employee Assistance

A paid annual wellbeing day

Job summary

CCS Disability Action is seeking a Service Manager in Christchurch to lead a team delivering disability services across the Canterbury region. The role focuses on supervision, relationship building, and administrative leadership to ensure high-quality, responsive supports for disabled people and their whānau.

You will contribute to strategic planning, drive improvements, and support organisational change while fostering collaboration, compassion, and respect within a values-driven team.

Qualifications

• Proven leadership and people management experience.
• Experience supervising service delivery staff.
• Ability to build and maintain relationships with disability consumer groups.

Responsibilities

• Provide effective leadership and supervision to staff.
• Drive quality improvement activities and contribute to regional planning.
• Contribute to the region’s strategic/business planning, and lead implementation of agreed organisational change.
• Lead and coordinate high quality services that are flexible and responsive to disabled people and their families/whānau.
• Develop and maintain positive working relationships with disability consumer groups and governance.

Skills

Leadership

Staff supervision

Relationship building

Time management

Strategic planning

Communication

Education

Relevant qualification in Social Services or Human Services or equivalent

Job description

Service Manager - CCS Disability Action

Location: Christchurch, S, NZ. This full-time, on-site position offers great opportunities for career growth.

Hours & Employment

Hours: Permanent, full-time (40 hours per week).

Job Specific Information

We have an exciting leadership position available for someone with a people-focused mindset, to support the delivery of services within the Canterbury region. This position involves relationship building, support and administration, along with leading a team of service staff who provide support services, information, and advocacy for both disabled people and their family/whānau. You will be part of a supportive team that values collaboration, compassion, and respect for one another. We believe that our employees are our most valuable asset, and we are committed to providing a supportive work environment where you can thrive and grow. Whether you have previous experience leading service delivery in an organisation, or are new to the not-for-profit sector, we will provide you with the training, resources, and development you need to apply your managerial skillsets and thrive in this role.

About the role

• Provide effective leadership and supervision to staff.
• Drive quality improvement activities and contributes to regional planning.
• Contribute to the region’s strategic/business planning, and lead implementation of agreed organisational change.
• Lead and coordinate high quality services that are creative, flexible, and responsive to the needs of disabled people and their families/whānau.
• Develop and maintain positive working relationships with disability consumer groups and governance.

About you

• You will understand person and family directed planning and community development concepts.
• Strong time management and organisational skills.
• You have team leadership experience or can provide relevant examples that highlight these skills.
• You hold a relevant qualification in Social Services or Human Services or equivalent qualification and/or work experience.
• You may have experience working in a social services agency.
• Working with disabled children/youth/adults, their families/whānau and significant others would be advantageous.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all. Our strategic priorities, Te Aronui, shape how we work - valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day. With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success.

Our employee benefits programme includes:

• Exclusive discounts
• Free access to the Employee Assistance Programme (EAP)
• A paid annual wellbeing day

Application deadline

Applications close on Tuesday 6 October 2026.

Equal opportunity statement

We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.