Senior Transactional Banking Relationship Leader

Westpac New Zealand; Wellington; On-site; NZD 80,000 - 120,000; Full time

Benefits offered by this job

4 weeks holiday

Additional leave options

Banking benefits

Career growth opportunities

Generous parental leave

School holiday subsidy

Volunteer days

Job summary

Westpac New Zealand is offering a permanent full-time role in Wellington, focusing on enhancing customer relationships. As part of the Institutional Transactional Banking team, you'll manage and grow a portfolio of client relationships while making impactful changes.

The ideal candidate will possess strong banking knowledge and proven problem-solving skills. The role supports collaboration with senior management and aims to improve overall customer experience and satisfaction.

Qualifications

• Deep knowledge of banking products, payments, and transactional banking.
• Proven customer management experience.
• Ability to work effectively in a remote and virtual team.

Responsibilities

• Generate new business by meeting customer needs.
• Manage customer engagements and find value-added opportunities.
• Resolve customer issues proactively and improve experience.

Skills

Client relationship management

Banking knowledge

Problem-solving

Negotiation

Customer engagement

Job description

Westpac New Zealand is offering a permanent full-time role in Wellington, focusing on enhancing customer relationships. As part of the Institutional Transactional Banking team, you'll manage and grow a portfolio of client relationships while making impactful changes.

The ideal candidate will possess strong banking knowledge and proven problem-solving skills. The role supports collaboration with senior management and aims to improve overall customer experience and satisfaction.