Staff SRE: Scalable AWS Platform & Reliability

Lightspeed; Auckland; Hybrid; NZD 120,000 - 190,000; Full time

Benefits offered by this job

Lightspeed share scheme

Unlimited PTO

Hybrid remote option

Health & wellness benefit

Mental health support

Parental leave

Commuting subsidies

Dog-friendly office

Newmarket office

Job summary

Lightspeed is seeking a Staff Site Reliability Engineer to join our Platform team in Auckland. You’ll shape how we build and operate reliable systems at scale across AWS, IaC, and platform services, enabling product teams to ship and operate great products with confidence.

You’ll mentor engineers, lead incident response, and drive improvements in observability, high availability, and disaster recovery. The role offers high autonomy with a hybrid workplace and opportunities to influence technical

Qualifications

• Strong AWS experience operating highly available, scalable production systems.
• Experience in a SaaS or product-led environment, working cross-functionally and navigating change.
• Strong Infrastructure as Code experience with Terraform and configuration management tooling.
• Experience with Docker, Kubernetes, ECS and Linux systems.
• Ability to code in Python, Ruby or Go, alongside complex Shell scripting.
• Experience with observability, incident management, disaster recovery and security practices.
• Experience with datastores such as MySQL, PostgreSQL, Redis or DynamoDB, plus cloud cost optimisation.
• Understanding of Agile, continuous delivery and testing, with strong communication, judgement and prioritisation skills.

Responsibilities

• Shape our approach to infrastructure reliability, developer experience and platform capabilities.
• Design and maintain scalable, automated AWS infrastructure using Infrastructure as Code.
• Build tools and platform services that help product engineers ship and operate independently.
• Partner with engineering teams to design resilient, secure and cost-effective systems.
• Improve engineering practices and delivery processes across distributed, cross-functional teams.
• Champion observability, high availability, incident management and disaster recovery.
• Apply systems thinking to complex problems, lead incident response and drive lasting improvements.
• Mentor engineers, influence reliability practices and participate in our on-call rotation.

Skills

AWS experience

SaaS environment

Terraform

Docker

Kubernetes

Linux systems

Python

Go

Ruby

Observability

On-call rotation

Security practices

Cost optimisation

Tools

ECS

Linux

Job description

Lightspeed is seeking a Staff Site Reliability Engineer to join our Platform team in Auckland. You’ll shape how we build and operate reliable systems at scale across AWS, IaC, and platform services, enabling product teams to ship and operate great products with confidence.

You’ll mentor engineers, lead incident response, and drive improvements in observability, high availability, and disaster recovery. The role offers high autonomy with a hybrid workplace and opportunities to influence technical