Senior Payroll Analyst - Hybrid, Growth and Mentoring

Fonterra; Auckland; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Health & well-being programs

Professional development opportunities

Career growth support

Work-life balance options

Employee recognition

Community involvement

Job summary

Fonterra is seeking a Senior Payroll Analyst to blend hands-on payroll processing with advanced technical expertise. You will act as a subject matter expert and escalation point for complex payroll matters while supporting end-to-end delivery.

You will coach Payroll Analysts, support system changes, and strengthen capability across the Payroll Services team. This permanent, full-time role is based in Auckland or Hamilton with flexibility on where you join the team.

Qualifications

• At least two years’ payroll experience, with depth in complex case work, calculations and remediation.
• Strong knowledge of New Zealand payroll and employment legislation.
• Experience interpreting collective agreements, individual employment agreements and P&C policies.
• Advanced Kronos/time-and-attendance experience, including integrations, troubleshooting and structure management.
• Strong payroll and ERP systems experience, including SAP, SuccessFactors, Kronos, ServiceNow or Oracle.
• Proven coaching/mentoring or knowledge-sharing capability.
• Strong analytical and problem-solving skills.
• High accuracy and sound judgement under pay run deadlines.
• Experience supporting UAT, payroll change or process improvement activity.

Responsibilities

• Process pay runs and banking activities, ensuring complex transactions and adjustments are accurate and timely.
• Investigate and resolve complex payroll, legislative, contractual, system and customer matters.
• Provide technical guidance and coaching to Payroll Analysts.
• Support onboarding, knowledge sharing and cross-skilling across the payroll team.
• Run and monitor Kronos payroll integrations, troubleshoot failures and maintain system structures.
• Complete user acceptance testing and support payroll system, legislative and process changes.
• Deliver payroll reporting and third-party payments in line with governance requirements.
• Identify payroll risks and support control, audit and compliance activities.
• Contribute to continuous improvement opportunities across payroll processes and services.

Skills

Payroll experience

NZ Legislation

Analytical skills

Coaching

ERP systems

Tools

Kronos

SAP

SuccessFactors

ServiceNow

Oracle

Job description

Fonterra is seeking a Senior Payroll Analyst to blend hands-on payroll processing with advanced technical expertise. You will act as a subject matter expert and escalation point for complex payroll matters while supporting end-to-end delivery.

You will coach Payroll Analysts, support system changes, and strengthen capability across the Payroll Services team. This permanent, full-time role is based in Auckland or Hamilton with flexibility on where you join the team.