Payroll Analyst

Fonterra Co-operative Group Ltd; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Work-life balance options (flexible/hy

Employee recognition

Community involvement and cultural 연결

Job summary

Fonterra is seeking a Payroll Analyst to support accurate, on-time payroll processing and provide responsive service to employees and managers. You will manage payroll transactions, apply NZ payroll legislation and employment agreement requirements, and collaborate with experienced colleagues to resolve issues and meet pay run deadlines.

We have three permanent, full-time opportunities based in Auckland or Hamilton with flexibility on where you join the team.

Qualifications

• At least one year of payroll experience or strong transactional payroll exposure in a high-volume environment.
• Working knowledge of New Zealand payroll legislation and employment law.
• Experience interpreting employment agreements, policies or payroll rules.
• Experience using payroll, ERP or time-and-attendance systems; exposure to SAP, SuccessFactors, Kronos, ServiceNow or Oracle is advantageous.
• Strong customer service and communication skills.
• High accuracy, good time management and ability to handle peak pay run periods.
• Sound Excel skills and confidence with payroll data.

Responsibilities

• Process end-to-end payroll activities including changes, timesheets and deductions.
• Review inputs and exceptions for accuracy ahead of processing.
• Respond to payroll queries from employees and managers and escalate complex cases.
• Maintain payroll records and resolve system or integration issues.
• Prepare standard payroll reports and third-party payments for review.
• Support payroll testing and changes to systems or processes.
• Follow payroll controls and audit requirements, identifying errors early.
• Contribute ideas to improve payroll processes and employee experience.

Skills

Payroll experience

NZ payroll legislation

Interpret employment agreements

ERP/time-attendance systems

Customer service

Attention to detail

Excel skills

Tools

SAP

SuccessFactors

Kronos

ServiceNow

Oracle

Job description

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Fonterra’s Payroll Services team supports our people through accurate, timely and compliant payroll delivery. Working within the Office of the CFO and Fonterra Service Hub, the team operates in a large, complex environment where accuracy, customer service and collaboration are essential.

About the Opportunity | Mō tēnei tūranga

As a Payroll Analyst, you will support accurate and on-time payroll processing while providing a responsive service to employees, managers and business partners.

You will manage a range of payroll transactions and queries, apply New Zealand payroll legislation and employment agreement requirements, and work closely with experienced payroll colleagues to resolve issues and meet pay run deadlines.

We have three opportunities available for Payroll Analysts to join our New Zealand payroll team.

This is a permanent, full-time opportunity based in either Auckland or Hamilton, providing flexibility around where you join our Payroll Services team.

A few areas of focus will be to:

• Process end-to-end payroll activities, including employee changes, timesheets, allowances, deductions, terminations and adjustments.
• Review payroll inputs and exceptions to ensure they are accurate and ready for processing.Respond to employee and manager payroll queries, resolving routine matters and escalating complex cases appropriately.
• Apply New Zealand payroll legislation, collective agreements, individual employment agreements and P&C policies accurately.
• Maintain payroll and time-and-attendance records and resolve routine system or integration exceptions.
• Prepare standard payroll reports and third-party payments for review.
• Support payroll testing and system, legislative or process changes.
• Follow payroll controls and audit requirements, identifying errors and risks early.
• Contribute ideas that improve payroll processes, service quality and the employee experience.

You will bring strong attention to detail, a customer-focused approach and the ability to manage competing priorities in a deadline-driven environment.

The ideal candidate will have:

• At least one year of payroll experience or strong transactional payroll exposure within a high-volume environment.
• Working knowledge of New Zealand payroll and employment legislation.
• Experience interpreting employment agreements, policies or payroll rules.
• Experience using payroll, ERP or time-and-attendance systems. Exposure to SAP, SuccessFactors, Kronos, ServiceNow or Oracle would be advantageous.
• Confidence investigating payroll queries, discrepancies and system exceptions.
• Strong customer service and communication skills.
• High accuracy, good time management and the ability to work effectively through peak pay run periods.
• Sound Excel skills and confidence working with payroll data.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on Thursday 19th November