Senior Payroll Analyst

Fonterra; Auckland; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Health & well-being programs

Professional development opportunities

Career growth support

Work-life balance options

Employee recognition

Community involvement

Job summary

Fonterra is seeking a Senior Payroll Analyst to blend hands-on payroll processing with advanced technical expertise. You will act as a subject matter expert and escalation point for complex payroll matters while supporting end-to-end delivery.

You will coach Payroll Analysts, support system changes, and strengthen capability across the Payroll Services team. This permanent, full-time role is based in Auckland or Hamilton with flexibility on where you join the team.

Qualifications

• At least two years’ payroll experience, with depth in complex case work, calculations and remediation.
• Strong knowledge of New Zealand payroll and employment legislation.
• Experience interpreting collective agreements, individual employment agreements and P&C policies.
• Advanced Kronos/time-and-attendance experience, including integrations, troubleshooting and structure management.
• Strong payroll and ERP systems experience, including SAP, SuccessFactors, Kronos, ServiceNow or Oracle.
• Proven coaching/mentoring or knowledge-sharing capability.
• Strong analytical and problem-solving skills.
• High accuracy and sound judgement under pay run deadlines.
• Experience supporting UAT, payroll change or process improvement activity.

Responsibilities

• Process pay runs and banking activities, ensuring complex transactions and adjustments are accurate and timely.
• Investigate and resolve complex payroll, legislative, contractual, system and customer matters.
• Provide technical guidance and coaching to Payroll Analysts.
• Support onboarding, knowledge sharing and cross-skilling across the payroll team.
• Run and monitor Kronos payroll integrations, troubleshoot failures and maintain system structures.
• Complete user acceptance testing and support payroll system, legislative and process changes.
• Deliver payroll reporting and third-party payments in line with governance requirements.
• Identify payroll risks and support control, audit and compliance activities.
• Contribute to continuous improvement opportunities across payroll processes and services.

Skills

Payroll experience

NZ Legislation

Analytical skills

Coaching

ERP systems

Tools

Kronos

SAP

SuccessFactors

ServiceNow

Oracle

Job description

Position Description

Imagine Tomorrow with Us | Ata whakaarohia tō āpōpō

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About us | He kupu mō mātou

Fonterra’s Payroll Services team is responsible for delivering accurate, timely and compliant payroll services in a complex New Zealand environment.

Operating within the Office of the CFO and Fonterra Service Hub, our payroll professionals work collaboratively to resolve complex issues, strengthen payroll capability and create a positive experience for employees and managers.

About the Opportunity | Mō tēnei tūranga

As Senior Payroll Analyst, you will combine hands‑on payroll processing with advanced technical expertise.

You will act as a subject matter expert and escalation point for complex payroll matters while continuing to support end-to-end payroll delivery. You will also coach Payroll Analysts, support systems and process changes, and help strengthen capability across the wider Payroll Services team.

This is a permanent, full-time opportunity based in either Auckland or Hamilton, providing flexibility around where you join our Payroll Services team.

A few areas of focus will be to:

• Process pay runs and banking activities, ensuring complex transactions, calculations and adjustments are accurate and completed on time.
• Investigate and resolve complex payroll, legislative, contractual, system and customer matters.
• Provide technical guidance and coaching to Payroll Analysts.
• Support onboarding, knowledge sharing and cross‑skilling across the payroll team.
• Run and monitor Kronos payroll integrations, troubleshoot failures and maintain system structures.
• Complete user acceptance testing and support payroll system, legislative and process changes.
• Deliver payroll reporting and third‑party payments in line with governance requirements.
• Identify payroll risks and support control, audit and compliance activities.
• Contribute to continuous improvement opportunities across payroll processes and services.

About You | Mōu

You will be an experienced payroll professional who enjoys solving complex problems, sharing knowledge and working collaboratively in a busy operational environment.

The ideal candidate will have:

• At least two years’ payroll experience, with demonstrated depth in complex case work, calculations and remediation.
• Strong and current knowledge of New Zealand payroll and employment legislation.
• Experience interpreting collective agreements, individual employment agreements and P&C policies.
• Advanced Kronos or time‑and‑attendance experience, including integrations, troubleshooting and structure management.
• Strong payroll and ERP systems experience, ideally including SAP, SuccessFactors, Kronos, ServiceNow or Oracle.
• Proven coaching, mentoring or knowledge‑sharing capability.
• Strong analytical and problem‑solving skills.
• High accuracy and sound judgement under pay run deadlines.
• Experience supporting UAT, payroll change or process improvement activity.

Our Values | Ngā Aura

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Our Commitment to You | Tā mātou oati

We care for our people globally. Our comprehensive benefits support your well‑being, development, and work‑life balance:

• Fair and equitable pay
• Health and well‑being programs (medical, mental health support)
• Professional development opportunities
• Career growth support
• Work‑life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co‑operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us | Tātou Tātou

Does this sound good to you? Come join our whānau - bring your whole self, and let’s solve for better together.

You, me, us together, Tātou, tātou.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co‑operative. We’re building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on Thursday 19th November