Payroll Analyst

Fonterra; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Fair pay

Health & wellbeing programs

Professional development

Career growth support

Work-life balance

Job summary

Fonterra is expanding its Payroll Services team in New Zealand. As a Payroll Analyst, you will support accurate and on-time payroll processing for employees, managers and partners, handling changes, timesheets, allowances and deductions in a high-volume environment.

Based in Auckland or Hamilton, this permanent full-time role offers flexibility in where you join the team and opportunities to contribute to process improvements.

Qualifications

• Minimum 1 year payroll experience in a high-volume environment.
• Solid knowledge of New Zealand payroll legislation and employment agreements.
• Experience interpreting payroll policies and agreements.
• Experience with payroll, ERP or time-and-attendance systems including SAP or Oracle is beneficial.
• Strong customer service and communication skills.

Responsibilities

• Process end-to-end payroll activities, including employee changes, timesheets, allowances, deductions, terminations and adjustments.
• Respond to employee and manager payroll queries, resolving routine matters and escalating complex cases appropriately.
• Apply New Zealand payroll legislation, collective agreements, individual employment agreements and P&C policies accurately.
• Maintain payroll and time-and-attendance records and resolve routine system or integration exceptions.
• Prepare standard payroll reports and third-party payments for review.
• Support payroll testing and system, legislative or process changes.
• Follow payroll controls and audit requirements, identifying errors and risks early.
• Contribute ideas that improve payroll processes, service quality and the employee experience.

Skills

Attention to detail

Customer focus

Time management

Communication skills

Tools

SAP

SuccessFactors

Kronos

ServiceNow

Oracle HCM

Job description

Position Description

Imagine Tomorrow with Us | Ata whakaarohia tō āpōpō

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About us | He kupu mō mātou

Fonterra’s Payroll Services team supports our people through accurate, timely and compliant payroll delivery. Working within the Office of the CFO and Fonterra Service Hub, the team operates in a large, complex environment where accuracy, customer service and collaboration are essential.

About the Opportunity | Mō tēnei tūranga

As a Payroll Analyst, you will support accurate and on-time payroll processing while providing a responsive service to employees, managers and business partners.

You will manage a range of payroll transactions and queries, apply New Zealand payroll legislation and employment agreement requirements, and work closely with experienced payroll colleagues to resolve issues and meet pay run deadlines.

We have three opportunities available for Payroll Analysts to join our New Zealand payroll team.

This is a permanent, full-time opportunity based in either Auckland or Hamilton, providing flexibility around where you join our Payroll Services team.

A few areas of focus will be to:

• Process end-to-end payroll activities, including employee changes, timesheets, allowances, deductions, terminations and adjustments.
• Review payroll inputs and exceptions to ensure they are accurate and ready for processing.Respond to employee and manager payroll queries, resolving routine matters and escalating complex cases appropriately.
• Apply New Zealand payroll legislation, collective agreements, individual employment agreements and P&C policies accurately.
• Maintain payroll and time-and-attendance records and resolve routine system or integration exceptions.
• Prepare standard payroll reports and third-party payments for review.
• Support payroll testing and system, legislative or process changes.
• Follow payroll controls and audit requirements, identifying errors and risks early.
• Contribute ideas that improve payroll processes, service quality and the employee experience.

About You | Mōu

You will bring strong attention to detail, a customer-focused approach and the ability to manage competing priorities in a deadline-driven environment.

The ideal candidate will have:

• At least one year of payroll experience or strong transactional payroll exposure within a high-volume environment.
• Working knowledge of New Zealand payroll and employment legislation.
• Experience interpreting employment agreements, policies or payroll rules.
• Experience using payroll, ERP or time-and-attendance systems. Exposure to SAP, SuccessFactors, Kronos, ServiceNow or Oracle would be advantageous.
• Confidence investigating payroll queries, discrepancies and system exceptions.
• Strong customer service and communication skills.
• High accuracy, good time management and the ability to work effectively through peak pay run periods.
• Sound Excel skills and confidence working with payroll data.

Our Values | Ngā Aura

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Our Commitment to You | Tā mātou oati

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Professional development opportunities
• Career growth support
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us | Tātou Tātou

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

You, me, us together, Tātou, tātou.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on Thursday 19th November