Senior Operational Controls Assurance Analyst

New Zealand Government; Wellington; On-site; NZD 102,000 - 119,000; Full time

Job summary

ACC is establishing a new assurance capability in a complex public organisation. The Senior Operational Controls Assurance Analyst will shape the evolving approach, test controls, and strengthen ACC's control environment across operations in Wellington.

You will influence how assurance is delivered, drive continuous improvement, and work with stakeholders to translate insights into practical actions in a dynamic setting.

Qualifications

• Experience assessing, testing, reviewing, or improving operational controls, processes, or assurance activities.
• Strong analytical skills to draw evidence-based conclusions.
• Ability to communicate insights clearly and translate findings into practical actions.
• New Zealand work rights at the time of application.

Responsibilities

• Lead assurance activities across ACC's operational environment and test controls.
• Assess control effectiveness and provide insights to drive improvement.
• Partner with stakeholders to embed stronger risk and control management practices.
• Help develop and mature the operational controls assurance framework.

Skills

Operational risk

Controls

Assurance

Analytical skills

Stakeholder engagement

Documentation

Job description

Help shape a newly established assurance function in a complex organisationBring your risk, controls or assurance expertisePermanent role in a supportive team, based in Wellington (Thorndon)

About us | Mō mātou ACC is a trusted and high'performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at www.acc.co.nz

About the role | Mō te tūranga mahi

This is a unique opportunity to join a newly formed team and help build capability, influence approaches, and contribute to how operational controls assurance evolves at ACC. As a Senior Operational Controls Assurance Analyst, you'll play a key role in building and maturing our operational controls assurance approach, helping refine the framework, establish practices, and strengthen ACC's control environment to support better outcomes for New Zealanders. This is not a role where everything is already defined. As part of this evolving function, you'll have the opportunity to influence how assurance is delivered, contribute to continuous improvement, and help create practical, value-adding approaches that work in a complex operational environment. You'll need to be comfortable navigating ambiguity, bringing structure to evolving processes, and working collaboratively to identify what good looks like. Operating as a second line function, you'll lead assurance activities across ACC's operational environment, testing controls, assessing their effectiveness, and providing insights that drive improvement. Working closely with stakeholders, you'll provide meaningful insights on control effectiveness, support the identification of improvement opportunities, and help embed stronger first-line risk and control management practices.

The appointing salary for this role is $102,000 to $119,000 based on experience and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time.

About you | Mōu

You’ll bring experience in operational risk, controls, assurance, quality, governance, continuous improvement, or a similar environment focused on improving operational effectiveness. You’ll also have:

• Experience assessing, testing, reviewing, or improving operational controls, processes, or assurance activities
• Strong analytical skills and the ability to draw sound, evidence-based conclusions
• The ability to communicate insights clearly and translate findings into practical actions
• Strong stakeholder engagement skills and the confidence to influence outcomes constructively
• A natural curiosity about how people, processes, and systems work together to deliver outcomes
• Comfortable working in evolving environments and bringing structure to ambiguity
• Experience documenting processes, risks, controls, findings, and improvement actions
• New Zealand work rights at the time of application

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that: Employee networks to support our colleagues from diverse backgrounds. The option to explore flexible working that suits your needs and ours.