Senior Dynamics 365 CE Transformation Lead

Fusion5; Wellington; On-site; NZD 120,000 - 170,000; Full time

Job summary

Fusion5 in Wellington, NZ, is looking for a Senior Functional Consultant to lead the delivery of Microsoft Dynamics 365 Customer Engagement solutions. You’ll guide projects from discovery through design, configuration, testing, training, and adoption, turning business strategy into practical, measurable outcomes.

You’ll work with clients and internal teams to translate complex requirements into scalable solutions, mentor junior consultants, and manage scope and risk with a commercial mindset.

Qualifications

• 5+ years of functional consulting, CRM, or digital transformation experience.
• Strong Dynamics 365 Customer Engagement experience with design and configuration skills.
• Confidence in facilitating senior stakeholder workshops and turning ambiguity into clear direction.
• Commercial awareness including scope management and risk-based decisions.
• AI transformation mindset with curiosity about automation and Copilot.

Responsibilities

• Lead discovery and design workshops to uncover business needs and define functional outcomes.
• Translate complex requirements into Dynamics 365 CE and Power Platform solutions.
• Own functional workstreams across configuration, testing, training, user adoption, and go-live readiness.
• Provide trusted advice on platform capability and process improvement.
• Manage scope, risks, and decisions with commercial awareness.
• Mentor consultants and lift capability across the team.

Skills

Dynamics 365 CE

Power Platform

Stakeholder workshops

Requirements gathering

Solution design

Education

Tertiary qualifications

Microsoft certifications

Tools

Dynamics 365

Power Platform

Job description

Fusion5 in Wellington, NZ, is looking for a Senior Functional Consultant to lead the delivery of Microsoft Dynamics 365 Customer Engagement solutions. You’ll guide projects from discovery through design, configuration, testing, training, and adoption, turning business strategy into practical, measurable outcomes.

You’ll work with clients and internal teams to translate complex requirements into scalable solutions, mentor junior consultants, and manage scope and risk with a commercial mindset.