Senior Digital Content Lead (Intranet & UX)

New Zealand Government; Wellington; On-site; NZD 104,000 - 126,000; Full time

Job summary

Ministry of Social Development (MSD) is seeking a Senior Digital Advisor to design and manage content for MSD's digital channels, including intranet and knowledge base. You will design content guides and workflows, support content delivery across MSD's digital platforms and work on a major platform build or redesign project.

The role focuses on user-centred content, plain English writing, accessibility and usability, with experience in SharePoint intranets and analytics-driven improvements.

Qualifications

• Experience designing user-centred content across digital channels, especially intranets and knowledge bases.
• Ability to simplify complex information and write clear, plain English to meet accessibility and usability standards.
• Experience with analytics or user research tools to inform design improvements.

Responsibilities

• Design content guides and workflow processes for MSD's digital channels.
• Manage content delivery across the intranet, knowledge base and public channels.
• Collaborate with teams to improve content clarity and accessibility across platforms.

Skills

Content management systems

User-centred design

Stakeholder management

Analytics tools

Tools

SharePoint

SilverStripe

Job description

Ministry of Social Development (MSD) is seeking a Senior Digital Advisor to design and manage content for MSD's digital channels, including intranet and knowledge base. You will design content guides and workflows, support content delivery across MSD's digital platforms and work on a major platform build or redesign project.

The role focuses on user-centred content, plain English writing, accessibility and usability, with experience in SharePoint intranets and analytics-driven improvements.