Senior Business Analyst – AI-Driven Transformation Leader

AIA; Auckland; On-site; NZD 110,000 - 140,000; Full time

Job summary

AIA in New Zealand seeks a Senior Business Analyst to shape solutions across business and technology, guiding discovery through delivery. You will coach others, share expertise, and champion continuous improvement within a dynamic Technology team.

You will lead analysis across complex initiatives, collaborate with stakeholders, run workshops, and influence decisions to achieve measurable outcomes while supporting AIA’s transformation efforts.

Qualifications

• Strong experience leading business analysis across complex projects, programmes or transformation initiatives.
• Clear communication of complex ideas to a broad range of stakeholders.
• Collaborative approach with trusted relationships to achieve outcomes.
• Strong analytical and problem-solving skills with structured thinking.
• Experience in agile, lean or other delivery frameworks; adaptable to changing priorities.
• Qualification in Business or Information Technology or related field; BA or agile certifications such as IIBA/CBAP.
• Experience leveraging AI tools, agents and automation to enhance BA outcomes; identify AI-driven opportunities delivering value.

Responsibilities

• Lead business analysis activities across complex initiatives to ensure clear requirements and informed decisions.
• Partner with stakeholders across business and technology to identify opportunities and deliver customer-focused solutions.
• Facilitate workshops to uncover needs, build shared understanding and move initiatives forward.
• Provide guidance, effort estimates and collaboration to strengthen delivery performance.
• Drive continuous improvement of processes, practices and tools to increase quality and value.

Skills

Lead BA activities

Stakeholder communication

Collaborative teamwork

Analytical thinking

Agile/Lean delivery

AI tools experience

Education

Business or IT degree

BA or Agile certifications (IIBA CBAP)

Job description

AIA in New Zealand seeks a Senior Business Analyst to shape solutions across business and technology, guiding discovery through delivery. You will coach others, share expertise, and champion continuous improvement within a dynamic Technology team.

You will lead analysis across complex initiatives, collaborate with stakeholders, run workshops, and influence decisions to achieve measurable outcomes while supporting AIA’s transformation efforts.