Business Analysis Practice Lead — AI Enablement & CoE

Talent; Auckland; On-site; NZD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Inclusive workplace

Job summary

Talent is seeking a Business Analysis Practice Lead to steer a high-performing team of Business Analysts within a Delivery & Change Centre of Excellence in Auckland. The role combines people leadership with practical AI enablement to improve how teams discover, analyse and deliver change for measurable productivity gains.

You will lead, coach and develop analysts, evolve standards and QA, manage staffing and resources, and provide guidance across discovery, inception and delivery.

Qualifications

• Experience leading and developing BA teams in complex delivery or transformation environments.
• Proven track record of improving BA practice standards and quality.
• Practical experience implementing AI-enabled productivity, automation or process improvements.
• Strong knowledge of Microsoft 365 Copilot and the Microsoft 365 ecosystem.
• Experience taking initiatives from discovery through implementation, adoption and benefits realisation.
• Strong stakeholder engagement, facilitation and influencing skills.
• Understanding of responsible AI, information security, privacy and risk management.

Responsibilities

• Lead, coach and develop Business Analysts, supporting performance, career growth and continuous learning.
• Evolve BA standards, frameworks and quality assurance practices across the CoE.
• Manage workforce planning, capability development and resource allocation.
• Provide expert guidance across discovery, inception and delivery.
• Identify and implement AI-enabled improvements using Microsoft 365 Copilot and the wider Microsoft ecosystem.
• Develop and scale prompts, AI agents, templates, guidance and automated workflows.
• Support adoption through coaching, training and stakeholder engagement.
• Measure benefits while embedding responsible AI, security, privacy and governance practices.

Skills

Team leadership

People management

BA delivery experience

AI enablement

Tools

Microsoft 365 Copilot

Microsoft 365 ecosystem

Job description

Talent is seeking a Business Analysis Practice Lead to steer a high-performing team of Business Analysts within a Delivery & Change Centre of Excellence in Auckland. The role combines people leadership with practical AI enablement to improve how teams discover, analyse and deliver change for measurable productivity gains.

You will lead, coach and develop analysts, evolve standards and QA, manage staffing and resources, and provide guidance across discovery, inception and delivery.