Senior Administrative Manager (Regional Operations)

Placements24; Queenstown; On-site; NZD 128,000 - 214,000; Full time

Benefits offered by this job

Relocation assistance

Company car

Medical benefits

Retirement benefits

Generous annual leave

Job summary

Placements24, on behalf of a leading national retailer, seeks a Senior Administrative Manager to lead administrative operations for the Eastern Cape region from Queenstown. The role demands strategic oversight of multiple branches, standardized procedures, and a focus on efficiency and compliance.

You will mentor staff, manage budgets, drive process improvements, and coordinate logistics and records systems. Travel within the region and relocation if needed are expected for suitable candidates.

Qualifications

• At least 8 years in admin management, with ≥4 years in regional leadership.
• Proven track record across multiple sites.
• Experience in budget management, team leadership, process improvement.
• Strong knowledge of retail operations or multi-site management.
• Excellent strategic planning, organizational, and communication skills.
• Proficiency in MS Office and ERP/retail systems.
• Willingness to travel within the Eastern Cape region.
• Reside in or relocate to Queenstown, Eastern Cape.

Responsibilities

• Oversee and manage administrative operations for multiple branches within the Eastern Cape region.
• Develop and implement standardized administrative policies and procedures across all regional locations.
• Lead, train, and mentor a team of administrative staff, ensuring high performance and professional development.
• Manage regional budgets, monitor expenditures, and identify cost-saving opportunities.
• Ensure compliance with company policies, regulations, and industry standards.
• Coordinate logistics, inventory management, and facility maintenance for regional offices.
• Liaise with department heads and stakeholders to ensure seamless operational support.
• Implement and manage efficient record-keeping and information management systems.
• Conduct regular performance reviews and audits of regional administrative functions.
• Drive process improvements and innovation within the administrative framework.

Skills

Leadership

Budget management

Operational processes

Retail operations

Communication

ERP systems

MS Office

Travel ability

Tools

MS Office Suite

ERP or retail management systems

Job description

About the Role

Our client, a leading national retailer with a significant presence across various regions, is seeking a highly experienced and strategic Senior Administrative Manager to lead administrative operations for their Eastern Cape region. This critical role, based in Queenstown, Eastern Cape , involves overseeing multiple branch administrative functions, ensuring consistency, efficiency, and compliance across all locations. The ideal candidate will possess exceptional leadership capabilities, a deep understanding of operational administration, and a proven ability to manage complex logistics and staff effectively. We are looking for a results‑oriented professional who can drive operational excellence, implement standardized procedures, and contribute to the overall strategic goals of the company. This is a fantastic opportunity to take on significant responsibility within a well‑established organization and make a tangible impact on regional performance. You will be instrumental in maintaining high standards of service and operational integrity throughout the designated region, ensuring seamless business operations from the ground up.

Key Responsibilities

• Oversee and manage administrative operations for multiple branches within the Eastern Cape region.
• Develop and implement standardized administrative policies and procedures across all regional locations.
• Lead, train, and mentor a team of administrative staff, ensuring high performance and professional development.
• Manage regional budgets, monitor expenditures, and identify cost‑saving opportunities.
• Ensure compliance with company policies, regulations, and industry standards.
• Coordinate logistics, inventory management, and facility maintenance for regional offices.
• Liaise with department heads and stakeholders to ensure seamless operational support.
• Implement and manage efficient record‑keeping and information management systems.
• Conduct regular performance reviews and audits of regional administrative functions.
• Drive process improvements and innovation within the administrative framework.

Requirements

• A minimum of 8 years of experience in administrative management, with at least 4 years in a senior or regional leadership role.
• Proven track record in managing administrative operations across multiple sites or branches.
• Demonstrated experience in budget management, team leadership, and operational process improvement.
• Strong understanding of retail operations or multi‑site management.
• Excellent strategic planning, organizational, and problem‑solving skills.
• Superior written and verbal communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with relevant ERP or retail management systems.
• Ability to travel within the Eastern Cape region as required.
• Must reside in or be willing to relocate to Queenstown, Eastern Cape.

Benefits

• Highly competitive executive salary and performance‑based bonus structure.
• Comprehensive medical and retirement benefits.
• Generous annual leave and company provided car.
• Opportunities for further career advancement within a national organization.
• Relocation assistance available for qualified candidates.
• Significant leadership role with regional impact in Queenstown.
• A dynamic and challenging work environment.