Regional Retail Coordinator

Placements24; Queenstown; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Travel allowance

Career advancement opportunities

Employee discounts on apparel

Job summary

Placements24 is seeking a Regional Retail Coordinator to support retail operations across key locations, including Queenstown. The role serves as a liaison between head office and stores, ensuring brand execution, operational efficiency, and effective communication.

Travel between store locations is required to meet regional needs. You will assist with store openings, implement visual merchandising directives, coordinate staff training, and monitor performance across the region.

Qualifications

• Minimum of 3 years of experience in retail operations or a related coordination role.
• Strong understanding of retail best practices, visual merchandising, and inventory management.
• Excellent organizational, planning, and project management skills.
• Proficiency in MS Office Suite and experience with retail management software.
• Strong communication and interpersonal skills, with the ability to build rapport with diverse teams.
• Willingness and ability to travel regularly within the assigned region, including Queenstown.
• Ability to work independently and manage multiple priorities effectively.
• A proactive approach to problem-solving and process improvement.
• High school diploma or equivalent; a tertiary qualification in Business or Retail Management is an advantage.
• Valid driver's license and reliable transportation.

Responsibilities

• Assist in the planning and execution of new store openings and store refurbishments.
• Ensure consistent implementation of visual merchandising standards and brand guidelines across all stores.
• Coordinate and support the delivery of staff training programs and operational procedures.
• Monitor store performance metrics and operational compliance, providing feedback and support to store managers.
• Act as the primary point of contact for store teams regarding operational queries and directives.
• Assist in the management of regional stocktakes and inventory control initiatives.
• Support the roll-out of new products, promotions, and marketing campaigns in stores.
• Conduct regular store visits to assess operational standards and provide on-the-ground support.
• Gather market intelligence and competitor activity reports from the region.
• Facilitate effective communication between head office departments and store teams in the Queenstown area.

Skills

Retail operations

Visual merchandising

Inventory management

MS Office Suite

Retail management software

Communication

Travel readiness

Multitasking

Problem solving

Education

High school diploma

Business/Retail Management qualification (advantage)

Tools

MS Office

Job description

About the Role

Our client, a national apparel brand, is seeking a highly organized and proactive Regional Retail Coordinator to support their retail operations across several key locations, including Queenstown, Eastern Cape. This role serves as a critical liaison between the head office and the retail stores, ensuring consistent brand execution, operational efficiency, and effective communication. You will be responsible for assisting with store openings, implementing visual merchandising directives, coordinating staff training initiatives, and monitoring operational performance across the region. The ideal candidate will possess excellent project management skills, a strong understanding of retail operations, and the ability to travel between store locations. This is an excellent opportunity for a driven individual to contribute to the strategic growth of a leading retail brand, supporting stores in and around Queenstown.

Key Responsibilities

• Assist in the planning and execution of new store openings and store refurbishments.
• Ensure consistent implementation of visual merchandising standards and brand guidelines across all stores.
• Coordinate and support the delivery of staff training programs and operational procedures.
• Monitor store performance metrics and operational compliance, providing feedback and support to store managers.
• Act as the primary point of contact for store teams regarding operational queries and directives.
• Assist in the management of regional stocktakes and inventory control initiatives.
• Support the roll-out of new products, promotions, and marketing campaigns in stores.
• Conduct regular store visits to assess operational standards and provide on-the-ground support.
• Gather market intelligence and competitor activity reports from the region.
• Facilitate effective communication between head office departments and store teams in the Queenstown area.

Requirements

• Minimum of 3 years of experience in retail operations, store management, or a related coordination role.
• Strong understanding of retail best practices, visual merchandising, and inventory management.
• Excellent organizational, planning, and project management skills.
• Proficiency in MS Office Suite and experience with retail management software.
• Strong communication and interpersonal skills, with the ability to build rapport with diverse teams.
• Willingness and ability to travel regularly within the assigned region, including to Queenstown, Eastern Cape.
• Ability to work independently and manage multiple priorities effectively.
• A proactive approach to problem-solving and process improvement.
• High school diploma or equivalent; a tertiary qualification in Business or Retail Management is an advantage.
• Valid driver's license and reliable transportation.

Benefits

• Competitive annual salary package.
• Travel allowance and expenses covered.
• Opportunities for career advancement within a national retail brand.
• Employee discounts on apparel and accessories.
• Exposure to various retail environments across the region.
• Supportive role in the operational success of stores near Queenstown, Eastern Cape.
• Comprehensive medical aid plan.
• Contribution to a provident fund.