Director of Operations

Placements24; Queenstown; Híbrido; NZD 195.000 - 303.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Executive salary & bonus structure

Health, retirement & life insurance

Generous annual leave & paid time off

Professional development & leadership

Hybrid work environment

Relocation assistance

Descripción de la vacante

Placements24 in Queenstown, SA, seeks a seasoned Director of Operations to lead all operational functions. The role focuses on formulating and executing strategies to boost growth, efficiency, and service quality, while building and guiding a strong leadership team.

You will oversee budgets, KPIs, and compliance, and collaborate with other departments to meet strategic goals. Hybrid work is offered with on-site presence required for key activities.

Formación

• Master’s degree in Business Administration or Operations Management.
• 10+ years in operations management with at least 5 years in a Director role.
• Proven track record in developing and implementing operational strategies.
• Strong budgeting and P&L responsibility.
• Excellent leadership, communication and problem-solving skills.

Responsabilidades

• Develop and execute comprehensive operational strategies to support growth and profitability.
• Oversee daily operations with focus on efficiency, quality, and compliance.
• Lead, mentor and develop a team of operational managers and staff.
• Manage budgets, resources and financial performance.
• Set KPIs and drive operational excellence.
• Implement process improvements to reduce costs.
• Ensure adherence to policies, safety and industry standards.
• Collaborate with other heads to align goals with strategy.
• Identify and mitigate operational risks; ensure business continuity.
• Report performance and initiatives to senior leadership.

Conocimientos

Leadership

Strategic thinking

Budgeting

P&L management

Change management

Communication

Problem solving

Team motivation

Hybrid work

Relocation

Educación

MBA

Master’s degree in Operations Management

Descripción del empleo

About the Role

Our client is seeking a highly strategic and experienced Director of Operations to lead and manage all operational functions within their organization in Queenstown, Eastern Cape. This senior management role is responsible for developing and implementing operational strategies, optimizing efficiency, and ensuring the highest standards of service delivery. The ideal candidate will possess a strong leadership profile, a deep understanding of operational management, and a proven ability to drive significant improvements. This role offers a significant opportunity to shape the operational future of the company. The position allows for a hybrid work model, offering flexibility while requiring presence in our Queenstown, Eastern Cape office for key collaborative activities and oversight.

Key Responsibilities

• Develop and execute comprehensive operational strategies to support business growth and profitability.
• Oversee all aspects of daily operations, ensuring efficiency, quality, and compliance.
• Lead, mentor, and develop a team of operational managers and staff.
• Manage operational budgets, resource allocation, and financial performance.
• Establish and monitor Key Performance Indicators (KPIs) to drive operational excellence.
• Implement process improvements and best practices to enhance productivity and reduce costs.
• Ensure adherence to all company policies, safety regulations, and industry standards.
• Collaborate with other department heads to align operational goals with strategic objectives.
• Identify and mitigate operational risks, ensuring business continuity.
• Report on operational performance and strategic initiatives to senior leadership.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a Director-level role.
• Proven track record in developing and implementing successful operational strategies.
• Strong financial management skills, including budgeting and P&L responsibility.
• Exceptional leadership, communication, and problem‑solving abilities.
• Demonstrated experience in process improvement and change management.
• Ability to manage and motivate teams effectively.
• Experience working in a hybrid operational model.
• Strategic thinking with a hands‑on approach.
• Must be based in or willing to relocate to the vicinity of Queenstown, Eastern Cape.

Benefits

• Competitive executive salary and bonus structure.
• Comprehensive health, retirement, and life insurance benefits.
• Generous annual leave and paid time off.
• Opportunities for professional development and leadership training.
• Hybrid work environment promoting work‑life balance.
• Company car or car allowance.
• Access to state‑of‑the‑art facilities and technology.
• A challenging and rewarding role with significant impact.
• Supportive and dynamic organizational culture.
• Relocation assistance available for qualified candidates.