Security Officer

Te Whatu Ora; Tauranga; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Tauranga is seeking a dedicated Security Officer to help maintain a safe, secure hospital environment. You will monitor behaviour, de‑escalate incidents, support staff, and protect patients and visitors.

The role requires adaptability, calm under pressure, and strong communication. Shifts include weekends and nights; you’ll join a collaborative team delivering visible security and peace of mind across the frontline healthcare setting.

Qualifications

• Security experience is advantageous and relevant to a hospital setting.
• Based in Tauranga with strong ties to the local community.
• Good physical fitness to stand, walk and patrol during shifts.
• Excellent communication and de-escalation skills.

Responsibilities

• Monitor behaviour and maintain a safe, secure hospital environment.
• De-escalate incidents with professionalism and empathy.
• Support staff and ensure wellbeing of patients and visitors.
• Respond to incidents and provide visible security across shifts.

Skills

Previous security experience

Based in Tauranga

Strong verbal communication

Calm under pressure

Tools

NZ driver's licence

Job description

• Perfect for those who enjoy variety and want to contribute meaningfully to a steady frontline role

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders.

About the Role

Working within a fast paced and complex hospital environment, you will be responsible for helping maintain a safe and secure setting across our Tauranga Hospital site. This includes monitoring behaviour, managing high risk incidents with professionalism and empathy, supporting staff, and ensuring the wellbeing of patients and visitors. No two days are the same, so you'll need to stay calm under pressure and adapt quickly to changing priorities.

This permanent full time role will include working weekends and shifts (morning, afternoon, and overnight), so flexibility and resilience are essential.

You will join a hardworking, close knit team of Security Officers who work together to make a positive difference in the communities they serve.

Every member of the team plays a key role in supporting frontline healthcare delivery responding to incidents, de-escalating situations, and offering visible support and protection. It's not just about safety, it's about creating a place where staff and patients feel supported, respected, and secure.

You will bring a calm and confident presence, excellent communication skills, and a people first approach. This role is ideal for someone who enjoys being active, thrives on variety, and understands the importance of empathy in complex healthcare environments.

What you will bring:

• Previous security experience is beneficial.
• Be based in Tauranga, with a strong understanding of and connection to the local community.
• A good level of physical fitness, with the ability to spend extended periods standing, walking, and patrolling throughout your shift.
• Ability to stay composed and respectful in challenging situations.
• Strong verbal communication and de-escalation skills.
• A genuine desire to help and protect others.
• Full NZ driver's licence.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: TAU03197

Location:

North Island - Bay of Plenty - Tauranga

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Facilities / Security - Facilities / Security