Healthcare Security Officer

Health New Zealand - Te Whatu Ora Waitematā; Auckland; On-site; NZD 48,000 - 56,000; Full time

Job summary

Health New Zealand Waitematā is seeking a Healthcare Security Officer to join our North Shore and Waitākere campuses on a permanent, full-time basis. The role involves patrolling wards and departments, monitoring CCTV, and ensuring the safety of staff, patients and visitors on a 12-hour roster.

You will respond calmly to incidents, manage Code Grey situations, and complete clear incident reports. Police vetting and a valid NZ driver’s license are required, with prior security experience

Qualifications

• Excellent communication with courteous, tactful and efficient interaction.

Responsibilities

• Patrols through Emergency Department, Triage, Wards and Departments to ensure safety.
• Monitor CCTV systems and respond to calls for assistance or Code Grey.

Skills

Communication

Job description

Healthcare Security Officer North Shore and Waitākere HospitalsPermanent, full time roleFully rostered day and night shifts available

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for Security Officers to join our team on a permanent, full time basis. The ideal applicant will be an excellent communicator who can deal with others in a courteous, tactful, and efficient manner, while remaining calm in high pressure situations. We work 12 hour shifts and 7 days a fortnight, on a rotating roster. As part of the emergency response team, a typical day in the life of a Security Officer involves a combination of routine tasks and quick responses to unexpected situations. The shift will start and finish with a brief handover to ensure continued safety of the environment. The officer conducts regular patrols through Emergency Department, Triage, Wards and Departments, monitors CCTV systems, and ensures the safety of the staff, patients and visitors. Throughout the shift, they respond to calls for assistance or Code Grey calls, handle emergencies such as fire alarms, and document incidents. Effective communication with team members and a calm, professional demeanor is essential, especially during high-pressure situations.

About Us

The Hospital Security Team at Health New Zealand Waitematā provide a pivotal service in the daily running of our two hospitals based at North Shore and Waitākere. We are expanding our team to ensure increased security cover of the campus.

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

About you

To be successful in this role, you will have a good degree of physical fitness, and the ability to recall accurate information for report writing. Successful applicants in this role are subject to police vetting, so a clean criminal record is required, as well as a current NZ drivers licence. Previous security experience would be advantageous. If you are motivated with a fantastic work ethic, respectful attitude, and a great sense of humour, dont hesitate to apply.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job reference: WDHB21570