Sales Support 2IC / Loss Prevention Officer - The Warehouse, Kaitaia (Part-time)

The Warehouse Group; Kaitaia; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Team Card: Access to discounts across 

Birthday Leave: one paid day per year

Here for Good Leave: one paid day per年

Career Progression

Job summary

The Warehouse Group in Kaitaia is seeking a self-motivated Sales Support 2IC / Loss Prevention Officer for a part-time permanent role.

You will assist the Sales Support Manager, lead the team for front-of-house customer processes, support back-of-house operations, and help ensure audit requirements and daily administration are completed, with a focus on delivering great customer experiences.

Qualifications

• Strong focus on customer service and a passion for retail.
• Experience leading and developing a sales team in a large store.
• Experience in a large-scale, big-box environment preferred.

Responsibilities

• Lead and develop the sales support team for front-of-house customer processes.
• Support back-of-house operations and ensure daily administrative tasks are completed.
• Support internal audit requirements and maintain standard processes.

Skills

Customer service

Leadership

Retail experience

Communication

Job description

Sales Support 2IC / Loss Prevention Officer - The Warehouse, Kaitaia (Part-time)

• Part-time
• Contract Type: Permanent

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Te kaupapa o te tūranga - The purpose of the role.

Hours of work are:

• Thursday:2:00pm - 8:30pm
• Friday: 12:00pm - 20:30pm
• Saturday: 12:00pm - 20:30pm

We are currently seeking a self-motivated and enthusiastic individual to join our team as a Sales Support 2IC. In this role, you will assist the Sales Support Manager in leading and developing our team, which is responsible for managing all customer-critical processes at the ‘front of house’.

Your responsibilities will also extend to supporting back-of-house operations, ensuring that internal audit requirements are met and daily administrative tasks are completed in a timely manner.

The ideal candidate for this role will have a strong focus on customer service and a passion for retail. Your contribution will be instrumental in providing a positive customer experience.

We are seeking an individual who has demonstrated retail experience in a large-scale, big-box environment. The ideal candidate should possess strong leadership skills and have excellent written and verbal communication abilities. Above all, we value a passion for enhancing both customer and employee experiences.

• Team Card: Access to discounts across our brands.
• Birthday Leave: Tocelebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent stepping stone into other internal opportunities.