Sales Support 2IC / Loss Prevention Officer - The Warehouse, Kaitaia (Part-time)

THE WAREHOUSE; Kaitaia; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Team discounts

Birthday leave

Here for Good leave

Career progression

Job summary

The Warehouse Group seeks a Sales Support 2IC to assist the Sales Support Manager in leading the front-of-house team at our Kaitaia store. You will manage customer-critical processes and support back-of-house operations to ensure timely completion of daily administrative tasks.

Ideal candidates have substantial retail experience in large-scale environments, strong leadership, and excellent written and verbal communication.

Qualifications

• Leadership experience in a retail setting, preferably large-scale/big-box.
• Strong customer service orientation and problem-solving skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Lead and develop the Sales Support team at front of house.
• Support back-of-house operations and internal audits as required.
• Co-ordinate daily administrative tasks to ensure smooth store operations.

Skills

Leadership

Customer service

Communication

Retail experience

Job description

Sales Support 2IC / Loss Prevention Officer - The Warehouse, Kaitaia (Part-time)

• Part-time
• Contract Type: Permanent

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Te kaupapa o te tūranga - The purpose of the role.

Hours of work are:

• Thursday:2:00pm - 8:30pm
• Friday: 12:00pm - 20:30pm
• Saturday: 12:00pm - 20:30pm

We are currently seeking a self-motivated and enthusiastic individual to join our team as a Sales Support 2IC. In this role, you will assist the Sales Support Manager in leading and developing our team, which is responsible for managing all customer-critical processes at the ‘front of house’.

Your responsibilities will also extend to supporting back-of-house operations, ensuring that internal audit requirements are met and daily administrative tasks are completed in a timely manner.

The ideal candidate for this role will have a strong focus on customer service and a passion for retail. Your contribution will be instrumental in providing a positive customer experience.

If you’re ready to take on a challenging and rewarding role in a dynamic retail environment, we’d love to hear from you!

We are seeking an individual who has demonstrated retail experience in a large-scale, big-box environment. The ideal candidate should possess strong leadership skills and have excellent written and verbal communication abilities. Above all, we value a passion for enhancing both customer and employee experiences.

• Team Card: Access to discounts across our brands.
• Birthday Leave: Tocelebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent stepping stone into other internal opportunities.